Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • EBizCharge Reviews & Ratings
    207 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,651 Ratings
    Company Website
  • CHARMS Reviews & Ratings
    24 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • CallHub Reviews & Ratings
    427 Ratings
    Company Website
  • Canopy Reviews & Ratings
    1,025 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    938 Ratings
    Company Website
  • InfoFlo Reviews & Ratings
    196 Ratings
    Company Website
  • NewOrg Reviews & Ratings
    124 Ratings
    Company Website
  • DATABASICS Time & Expense Reviews & Ratings
    85 Ratings
    Company Website

What is OneVu?

IEG4's OneVu solution presents a thorough digital platform for council services, significantly improving customer engagement by resolving their inquiries instead of simply showcasing information. This groundbreaking system has achieved an impressive 50% decrease in phone calls for numerous councils. OneVu allows users to discover tailored answers to common questions, in addition to submitting and tracking the status of over 300 council services. A noteworthy insight is that more than 30% of customer calls are for updates on progress or follow-ups on issues, which OneVu effectively minimizes by offering progress tracking for every online submission. Users are granted immediate access to a collection of over 250 forms from the get-go, facilitating rapid deployment, and with the introduction of eDesigner, there are ample customization opportunities. Additionally, OneVu incorporates a sophisticated workflow engine that accommodates multi-step processes, enabling citizens to monitor their applications and services straight from their OneVu accounts, thus enriching the overall user experience. This cohesive integration of services not only streamlines administrative tasks but also enhances transparency and cultivates stronger relationships between councils and the communities they serve, ultimately leading to more satisfied constituents.

What is OPTIMOGOV?

Local Government Organizations across the UK, Australia, and New Zealand have integrated OPTIMOGOV into their essential technology frameworks. With a robust 22-year background in the event and venue technology sector, OPTIMOGOV has emerged as the preferred choice for overseeing various council business operations, such as event management and permits, parks and recreation, community venues and courses, sports allocation, registrations, and internal bookings. The LGO platform from OPTIMOGOV was crafted to facilitate councils in managing all types of bookable tickets and spaces, featuring an intuitive, award-winning self-service interface that enhances community engagement and ensures a superior customer experience. This platform empowers council personnel to streamline the processes involved in booking fulfillment and management, leading to considerable time savings and improved asset utilization. Furthermore, by utilizing this technology, councils can enhance their operational efficiency and better serve their local communities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

IEG4

Date Founded

2006

Company Location

United Kingdom

Company Website

www.ieg4.com/onevu

Company Facts

Organization Name

OPTIMOGOV

Date Founded

2000

Company Location

United Kingdom

Company Website

optimogov.com

Categories and Features

Citizen Engagement

Not specified

Categories and Features

Catering

Not specified

Event Management

Gamification
Social Media Promotion
Volunteer Management

Government

Not specified

Ticketing

Not specified

Venue Management

Attendee Management
Contract Management
Customer Management
Event Management
Multi-Facility
Reservations Management
Sales Management

Popular Alternatives

Objective Build Reviews & Ratings

Objective Build

Objective Corporation

Popular Alternatives

Priava Reviews & Ratings

Priava

Momentus Technologies