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What is OnitX Legal Service Management?

Legal departments often face a barrage of unorganized help requests that arrive through various channels, such as erratic emails, texts, or informal discussions. Onit’s Legal Service Management software can streamline this disorderly setting into a cohesive system by establishing a user-friendly entry point for legal inquiries. This innovative solution standardizes workflows and boosts engagement through a customizable portal that simplifies request intake, tracking, document collection, and task assignments. Users benefit from a comprehensive overview of requests, enabling them to delegate tasks to the appropriate professionals while enhancing customer service by allowing internal clients to access the necessary expertise and monitor the progress of critical legal matters. The software’s implementation is straightforward and requires minimal IT involvement, enabling teams to begin using it almost immediately. With a dependable legal service request software interface, all crucial data is captured effectively, and users can navigate the system effortlessly, ensuring legal departments function smoothly and efficiently. This approach not only improves operational effectiveness but also nurtures a collaborative environment within the organization, ultimately leading to more effective legal outcomes. By leveraging such technology, legal teams can focus more on strategic initiatives rather than getting bogged down by administrative tasks.

What is LegalHoldMan?

LegalHoldMAN diligently tracks and documents the activities of law firms and clients as they work to identify and protect critical information. All interactions within the system are securely monitored by authorized personnel operating within the confines of the client’s network security. This platform offers an intuitive and efficient way to create, customize, and reuse legal hold templates across different datasets, custodians, and legal matters, regardless of whether they are interrelated or distinct. LegalHoldMAN ensures that legal hold requests are delivered promptly, acknowledged, and complied with by custodians. It employs automatic detection to identify and flag duplicate, multiple-alias, and erroneous custodian accounts for further review, thereby ensuring that all potentially relevant data is captured accurately. In addition, LegalHoldMAN makes it easier to track data and manage its release when suitable, accommodating both pre-planned and on-demand releases, all while maintaining rigorous security and authorization protocols. With these capabilities, LegalHoldMAN not only enhances legal compliance but also significantly improves the overall efficiency of managing legal holds across multiple cases, thereby providing clients with greater peace of mind. Ultimately, this tool serves as a vital asset for legal professionals seeking to navigate the complexities of data management in their practices.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
BusyLamp
HubSpot CRM
HubSpot Customer Platform
Onit Catalyst for Contracts
Onit Catalyst for ELM
OnitX Contract Lifecycle Management
OnitX Legal Holds Management
OnitX Legal Spend Management
OnitX Matter Management
Salesforce

Integrations Supported

Amazon Web Services (AWS)
BusyLamp
HubSpot CRM
HubSpot Customer Platform
Onit Catalyst for Contracts
Onit Catalyst for ELM
OnitX Contract Lifecycle Management
OnitX Legal Holds Management
OnitX Legal Spend Management
OnitX Matter Management
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Onit

Date Founded

2011

Company Location

United States

Company Website

www.onit.com/legal-service-requests-products/

Company Facts

Organization Name

BRITE

Date Founded

2015

Company Location

United States

Company Website

britediscovery.com/legal_hold

Categories and Features

Categories and Features

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