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What is Onward?

The previous year's emphasis on merely offering shipping protection has become obsolete. Onward has transformed the industry by implementing a holistic strategy aimed at boosting customer loyalty while ensuring your business experiences profitable growth. Our achievements are inextricably linked to yours, as we believe in flourishing together when your business succeeds. The burdensome SaaS fees that many companies face are no longer a requirement; Onward is committed to providing outstanding services without the financial strain associated with traditional SaaS models. Bid farewell to the financial burdens of re-shipping fees, return expenses, and product guarantee charges, and instead, provide exceptional post-purchase advantages that won’t strain your budget. With Onward, you receive a comprehensive solution that raises the standard of customer experience to exceptional heights. Foster repeat transactions through attractive credits and incentives that delight your customers while simultaneously nurturing their loyalty. Our professional installation team ensures a smooth transition, handling every aspect on your behalf. Furthermore, customers can easily engage with an automated self-service claims process, achieving resolution in under an hour—truly an effective and all-encompassing approach to enhancing customer loyalty and promoting sustainable growth. Join us in embracing the future of customer satisfaction with Onward, where we are redefining business support and setting new benchmarks for success. Through our innovative solutions, your brand can thrive in an ever-evolving marketplace.

What is 99minds?

99minds delivers an all-encompassing approach for acquiring, retaining, and engaging customers. Our platform provides marketing automation solutions across various channels for both eCommerce and physical stores, including management and processing of Gift Cards, Loyalty and Reward Programs, as well as Coupons and Referral initiatives. The standout characteristic of 99minds is its user-friendly, plug-and-play marketing platform that is also budget-friendly. This tool equips marketing teams to design tailored promotions and foster a seamless omnichannel experience for consumers. By utilizing 99minds, businesses can transform their customers into enthusiastic brand advocates. Additionally, you have the ability to craft customized campaigns that captivate audiences, resulting in the generation of millions in coupons, data-driven discount codes, referral programs for shoppers, and loyalty initiatives aimed at retaining valued patrons. Moreover, the platform's analytics can help track campaign success and customer engagement effectively.

Media

Media

Integrations Supported

Afterpay

Integrations Supported

BigCommerce
Facebook
Instagram
Magento
Omnisend
Salesforce
Shopify
Slack
X (Twitter)
iPaaS.com

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Onward

Company Location

United States

Company Website

useonward.com

Company Facts

Organization Name

99minds

Date Founded

2019

Company Location

United States

Company Website

www.99minds.io

Categories and Features

eCommerce Tools

Not specified

Categories and Features

Customer Loyalty

Not specified

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