Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • MikMak Reviews & Ratings
    4.5 out of 5 stars 85 Ratings
    Company Website for MikMak
  • Descartes Sellercloud Reviews & Ratings
    4.2 out of 5 stars 105 Ratings
    Company Website for Descartes Sellercloud
  • Everstage Reviews & Ratings
    4.8 out of 5 stars 3,823 Ratings
    Company Website for Everstage
  • Extole Reviews & Ratings
    4.8 out of 5 stars 71 Ratings
    Company Website for Extole
  • Modento Reviews & Ratings
    4.6 out of 5 stars 558 Ratings
    Company Website for Modento
  • Iris Identity Protection Reviews & Ratings
    4.9 out of 5 stars 3 Ratings
    Company Website for Iris Identity Protection
  • ThriveSparrow Reviews & Ratings
    4.4 out of 5 stars 43 Ratings
    Company Website for ThriveSparrow
  • Level 6 Reviews & Ratings
    4.9 out of 5 stars 36 Ratings
    Company Website for Level 6
  • sellerboard Reviews & Ratings
    4.7 out of 5 stars 308 Ratings
  • Breathe Reviews & Ratings
    4.4 out of 5 stars 655 Ratings
    Company Website for Breathe

What is Onward?

The previous year's emphasis on merely offering shipping protection has become obsolete. Onward has transformed the industry by implementing a holistic strategy aimed at boosting customer loyalty while ensuring your business experiences profitable growth. Our achievements are inextricably linked to yours, as we believe in flourishing together when your business succeeds. The burdensome SaaS fees that many companies face are no longer a requirement; Onward is committed to providing outstanding services without the financial strain associated with traditional SaaS models. Bid farewell to the financial burdens of re-shipping fees, return expenses, and product guarantee charges, and instead, provide exceptional post-purchase advantages that won’t strain your budget. With Onward, you receive a comprehensive solution that raises the standard of customer experience to exceptional heights. Foster repeat transactions through attractive credits and incentives that delight your customers while simultaneously nurturing their loyalty. Our professional installation team ensures a smooth transition, handling every aspect on your behalf. Furthermore, customers can easily engage with an automated self-service claims process, achieving resolution in under an hour—truly an effective and all-encompassing approach to enhancing customer loyalty and promoting sustainable growth. Join us in embracing the future of customer satisfaction with Onward, where we are redefining business support and setting new benchmarks for success. Through our innovative solutions, your brand can thrive in an ever-evolving marketplace.

What is Fondue?

In place of standard pre-purchase incentives, shoppers can now track their CashBack eligibility as they shop and opt for redemption options like gift cards or cash after their transaction, with additional alternatives expected to be introduced soon. This modern strategy replaces the traditional method of using blanket discounts that can erode profit margins, focusing instead on increasing overall revenue. By providing greater value on gift cards to encourage customer loyalty, offering discounts to those who need them to encourage purchases, and recouping revenue from customers who don't take advantage of these discounts, brands can effectively fine-tune their sales tactics. Furthermore, brands can substitute traditional coupon incentives in their welcome series emails, popups, and SMS messages with CashBack offers. Customers have the choice to redeem their CashBack as cash via a Visa card or as a gift card for future use in the brand's store. Given that not every customer redeems their CashBack, brands have the opportunity to reinvest the unclaimed funds into more impactful promotional offers, ultimately increasing conversion rates and fostering revenue growth. This forward-thinking approach not only draws in new customers but also significantly enriches the shopping experience for those who are already loyal to the brand, creating a win-win situation for everyone involved. Additionally, as more options are rolled out, the potential for customer engagement and satisfaction will likely continue to rise.

Media

Media

Integrations Supported

Afterpay

Integrations Supported

Attentive
Shopify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$65 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Onward

Company Location

United States

Company Website

useonward.com

Company Facts

Organization Name

Fondue

Date Founded

2021

Company Location

United States

Company Website

www.getfondue.com

Categories and Features

eCommerce Tools

Not specified

Categories and Features

eCommerce Tools

Not specified

Gift Card

Not specified

Popular Alternatives

UpOrder Reviews & Ratings

UpOrder

UpOrder by Pantastic

Popular Alternatives

Vantage Perks Reviews & Ratings

Vantage Perks

Vantage Circle
GiftWise Reviews & Ratings

GiftWise

Self-Service Networks
1.0 out of 5 stars