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What is Open Social?

Open Social serves as a dynamic platform for community engagement, designed specifically for groups aiming to generate meaningful impact through interaction, activation, or recruitment efforts. Utilizing the robust open-source Drupal technology, Open Social enables organizations to develop a centralized online space for their members, fostering communication, group dynamics, content sharing, event planning, and social connectivity, thereby allowing for the effortless exchange of ideas, experiences, and knowledge. A community transcends mere physical proximity; it consists of individuals who unite over a common identity, interest, passion, project, or mission. Specializing in the development of engaging online community platforms, Open Social customizes each solution to align with the distinct requirements of every organization, ensuring that we effectively support your members' needs while facilitating the achievement of collective objectives. Recognizing that these needs and aspirations vary significantly among organizations, we tailor our approach based on the specific nature of each community. This adaptability allows us to optimize engagement and foster a sense of belonging among members.

What is Glynk?

Glynk serves as a specialized customer support platform tailored for SaaS businesses aiming to integrate knowledge base articles and community responses seamlessly. We have successfully established an online community from the ground up, reaching an impressive milestone of 2,000,000 members. Throughout this journey, we have gained invaluable insights and learned numerous lessons. Creating a vibrant community required us to tackle complex UX challenges, enhance engagement, and improve retention rates. The outcome is a top-tier community platform that truly delivers results. Unlike other solutions, we do not simply present a laundry list of features for sale; instead, we provide a range of effective experiences designed to captivate your audience and cultivate the community you envision. We will accompany you during the crucial phases of your launch and onboarding process to ensure that your members feel welcomed and supported. If building a community is central to your strategy, Glynk is the perfect tool for your needs. Additionally, our focus on user experience means that your members will enjoy a seamless interaction with the platform, fostering a sense of belonging and loyalty.

Media

Media

Integrations Supported

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Zendesk
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$0 per month
No setup fee 1-500 users

Pricing Information

$499

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Open Social

Company Location

Netherlands

Company Website

www.getopensocial.com

Company Facts

Organization Name

Glynk

Date Founded

2015

Company Location

United States

Company Website

glynk.com

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

Employee Communication Tools

Activity / News Feed
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
User Profiles

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

Customer Engagement

Analytics
Community Management
Content Syndication
Gamification
Live Chat
Video Content

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