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What is OpenCities?

OpenCities provides local governments, large or small, with the ability to offer efficient digital interactions for their constituents. Its cutting-edge and intuitive website tools improve governmental services from the moment a site is launched and continue to do so over time. By enhancing accessibility to government information, OpenCities creates a seamless user experience that connects residents to essential resources. This platform allows individuals to access crucial information and services without needing to navigate the complexities of governmental structures or terminology. A dedicated search engine designed specifically for government-related inquiries simplifies the process of finding relevant information, making it easy for users to locate what they need. Additionally, OpenCities supports organization-wide content creation through a low-code/no-code platform, providing diverse design options, templates, and tools for flexibility in presentation. The subscription model, which is population-based and requires minimal setup for websites, further empowers local governments to significantly improve their digital customer experiences. This evolution not only boosts community engagement but also increases overall satisfaction with local services, fostering a more connected and informed citizenry. Ultimately, OpenCities positions local governments to better serve their communities in the digital age.

What is Fireside?

Fireside Federal acts as a powerful relationship management system designed specifically for Capitol Hill, providing elected representatives with essential resources to enhance communication and engagement with their constituents. The platform features an AI-driven automated mailroom that effectively sorts incoming emails based on their content and urgency, while also presenting suggested response templates that streamline the communication process. It maintains detailed records of constituents, capturing all interactions and survey feedback, which enables a thorough understanding of each individual's connection to the office. In addition, Fireside Federal includes an intuitive drag-and-drop editor for creating newsletters, press releases, and SMS messages, complemented by audience targeting capabilities and mobile-responsive templates that improve outreach effectiveness. The platform also diligently tracks statements made by members during congressional hearings or floor sessions, ensuring transcripts are made available within an hour so that staff can quickly access and utilize important remarks. By offering these cutting-edge features, Fireside Federal seeks to enhance the relationship between elected officials and the communities they represent, ultimately fostering a more engaged and informed electorate. This comprehensive approach not only streamlines communication but also empowers officials to be more responsive to the needs and concerns of their constituents.

Media

Media

Integrations Supported

Granicus
govDelivery

Integrations Supported

Granicus
govDelivery

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Granicus

Company Location

United States

Company Website

granicus.com/solution/govaccess/opencities/

Company Facts

Organization Name

Fireside

Date Founded

2001

Company Location

United States

Company Website

www.fireside21.com/products/fireside-federal/

Categories and Features

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Categories and Features

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