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What is OpenFrame?

OpenFrame is an innovative open-source IT and security platform tailored for managed service providers (MSPs) eager to reclaim a significant portion of their revenue currently spent on third-party solutions, which can consume up to 30%. By seamlessly integrating endpoint management, security monitoring, and automation, it effectively eliminates the need for expensive software like ConnectWise, Kaseya, and Datto, leveraging reliable free and open-source software (FOSS) alternatives instead. The platform is enhanced by AI-driven assistants, Fae for end-users and Mingo for technicians, which work to automate mundane tasks and significantly reduce labor costs. Its multi-tenant architecture empowers MSPs to manage all client accounts from a unified interface, streamlining operations. Key features include cohesive management of endpoints and security, customizable workflows due to its modular design, and AI-powered automation for everyday IT tasks. Additionally, the ongoing improvements driven by community contributions ensure it remains relevant and effective. MSPs adopting OpenFrame frequently observe a decrease in vendor spending ranging from 20-35%, while their EBITDA can soar from 8-12% to an impressive 50-60%. By relying on stable open-source tools that are vital to global infrastructures, OpenFrame is uniquely positioned to enable MSPs to enhance their operational autonomy and financial performance. This transformation allows them to serve their clients more effectively while fostering a sustainable business model in a competitive landscape.

What is Autotask PSA?

Datto's Autotask Professional Services Automation is a comprehensive cloud-based PSA solution designed to offer a unified perspective of the entire organization. This platform empowers Managed Service Providers (MSPs) to consolidate their operational processes and leverage data insights to enhance service quality, boost productivity, and maximize profitability. Autotask PSA enables MSPs to efficiently manage every facet of their business operations. It seamlessly integrates all the critical tools necessary for running a managed service enterprise. By centralizing operations, Autotask PSA delivers immediate insights through customizable dashboards and widgets that facilitate informed business decisions. Additionally, the platform requires no maintenance or testing, ensuring a hassle-free experience. With a proven history of providing exceptional security and an impressive 99.99% uptime, Autotask PSA becomes the essential hub for any MSP, streamlining workflows and significantly increasing overall efficiency. As such, it serves as an invaluable resource for businesses aiming to thrive in a competitive landscape.

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Media

Integrations Supported

Integrations Supported

Backup Radar
CSP Control Center
Clarity Security
CloudCockpit
CloudRadial
ConnectBooster
CrewHu
CyberFOX Password Manager
Datto SaaS Defense
ESET Endpoint Security
Field Nation
Ingram Micro Cloud
Kaseya Quote Manager
Kaseya VSA
Mesh
Slaask
Strety
ThreatSync
Wise-Sync

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$50 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

Flamingo AI, Inc.

Date Founded

2025

Company Location

United States

Company Website

www.flamingo.run/

Company Facts

Organization Name

Datto, a Kaseya company

Date Founded

2007

Company Location

United States

Company Website

www.datto.com/products/autotask-psa

Categories and Features

MSP

Not specified

Categories and Features

AI PSA

Not specified

MSP

Not specified

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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