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What is OpenGov?

OpenGov stands at the forefront of contemporary cloud solutions tailored for local governments, state agencies, educational institutions, and specialized districts within the United States. Focused on enhancing governmental effectiveness and accountability, OpenGov supports over 1,600 entities nationwide, providing tools specifically designed to meet the distinct challenges of budgeting, permitting, licensing, procurement, and asset management in the public sector. The OpenGov Cloud fosters collaboration and operational efficiency, facilitating superior communication with stakeholders and community members alike. By leveraging these innovative technologies, agencies can transform their operations and better serve their constituents.

What is Fireside?

Fireside Federal acts as a powerful relationship management system designed specifically for Capitol Hill, providing elected representatives with essential resources to enhance communication and engagement with their constituents. The platform features an AI-driven automated mailroom that effectively sorts incoming emails based on their content and urgency, while also presenting suggested response templates that streamline the communication process. It maintains detailed records of constituents, capturing all interactions and survey feedback, which enables a thorough understanding of each individual's connection to the office. In addition, Fireside Federal includes an intuitive drag-and-drop editor for creating newsletters, press releases, and SMS messages, complemented by audience targeting capabilities and mobile-responsive templates that improve outreach effectiveness. The platform also diligently tracks statements made by members during congressional hearings or floor sessions, ensuring transcripts are made available within an hour so that staff can quickly access and utilize important remarks. By offering these cutting-edge features, Fireside Federal seeks to enhance the relationship between elected officials and the communities they represent, ultimately fostering a more engaged and informed electorate. This comprehensive approach not only streamlines communication but also empowers officials to be more responsive to the needs and concerns of their constituents.

Media

Media

Integrations Supported

Citizen RIMS
ProcureNow

Integrations Supported

Citizen RIMS
ProcureNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenGov

Date Founded

2011

Company Location

United States

Company Website

opengov.com

Company Facts

Organization Name

Fireside

Date Founded

2001

Company Location

United States

Company Website

www.fireside21.com/products/fireside-federal/

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

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