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What is OpenPBX?

This PBX software platform is crafted for straightforward installation and configuration, ensuring full compatibility with our telephony hardware. It is specifically tailored to meet the needs of small and medium businesses (SMBs) that aspire to utilize a premium phone system akin to those found in larger enterprises, all while avoiding excessive expenses. OpenPBX harnesses the accessibility and effectiveness of desktop computers, effortlessly merging them with conventional telephone handsets to offer sophisticated features and complete oversight of your communication system. Whether you're looking to connect to primary rate (E1/T1) trunk lines or regular POTS lines, Voicetronix supplies the necessary line interface hardware. Customers have the option to utilize the OpenPBX Do-it-Yourself (DIY) feature, enabling them to build their own phone systems with cost-effective PC servers operating on Linux and regular analog telephones. By taking charge of the setup and maintenance of their phone systems, users can free themselves from reliance on technicians for installation and support. Furthermore, with a simple web browser interface, users can easily manage their voicemail messages, enhancing the overall experience of communication management. This flexibility empowers users to tailor their phone systems to their specific preferences and requirements.

What is Contivio Contact Center?

Our exclusive patented toolbar represents the only solution specifically designed to meet the practical needs of real Sales and Support teams. It features a wide array of multichannel capabilities that are both user-friendly and easy to manage, complemented by unparalleled integration and automation options. Crafted for cloud environments, it ensures reliable performance with its multi-tenant architecture, exceptional scalability, and patented technologies. Users can easily choose their preferred VoIP providers, work with any CRM, and assist agents from virtually anywhere using a browser, mobile device, or traditional phone. This solution guarantees global scalability while alleviating the challenges of hardware or software maintenance; it is also designed with high security standards to achieve 99.995% telco reliability. With Contivio, all necessary telephony controls and additional tools are accessible from a sleek, intuitive toolbar. This innovation empowers agents to focus on customer information within their CRM and take notes effortlessly, removing the need to switch between various applications. Moreover, this not only boosts overall productivity but also significantly enhances customer satisfaction by optimizing workflows. The seamless integration of these features allows teams to operate more efficiently and effectively in a fast-paced business environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoiceTronix

Company Location

United States

Company Website

www.voicetronix.com.au/openpbx.htm

Company Facts

Organization Name

Contivio

Date Founded

2007

Company Location

United States

Company Website

www.contivio.com

Categories and Features

PBX

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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