OpenTable Reviews & Ratings

OpenTable

3.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is OpenTable?

Everything you require to resume operations and reconnect with your patrons is available now. The restaurant industry's future faces significant challenges, making it crucial for us to unite as a community. OpenTable is here to assist you in revitalizing your establishment, offering services that range from takeout orders to unique dining experiences. It stands out as the premier platform for promoting your restaurant and increasing your visibility. With OpenTable’s solutions, you can effectively manage and expand your business. You have the option to order online for takeout, along with access to robust marketing tools and unforgettable experiences. Our extensive network of millions of users can enhance your revenue potential. You'll find all the necessary tools and integrations to optimize your operations, including reservations, waitlists, shift planning, and actionable insights. Building meaningful connections with every guest is essential in the hospitality industry, no matter how they choose to dine. Additionally, leveraging technology can further enhance the guest experience, ensuring that each interaction is memorable and personal.

What is Crunchtime Host?

Crunchtime Host emerges as a cutting-edge guest management tool designed for restaurants, streamlining the management of reservations, waitlists, seating configurations, and table oversight through a unified digital platform. This innovative system allows customers to effortlessly make reservations, sign up for waitlists, and receive instant notifications via two-way SMS, which significantly reduces congestion in the entry area and improves communication. By utilizing data analytics, the platform equips hosts with real-time information regarding table status, guest flow, and dining timelines, delivering accurate wait-time predictions that reflect the restaurant's current circumstances. Moreover, it gathers customer information and monitors their previous dining experiences, enabling personalized service and better-informed management decisions. With functionalities including integrated seating layouts and automated table assignments, ConnectSmart Host helps staff efficiently position guests at appropriate tables, leading to increased table turnover and reduced downtime. Furthermore, the solution fosters a more enjoyable dining atmosphere, ultimately enhancing both operational efficiency and guest satisfaction. In a competitive market, such advancements are crucial for restaurants aiming to thrive and deliver exceptional service.

Media

Media

Integrations Supported

Squirrel POS
Atlas Direct Tips
Cendyn Loyalty
Cendyn Revintel
ChatGPT Plus
Crave
Doshii
Infrasys POS
Locafy
Maple
Mosaic by MethodWorx
Perfect Venue
ProvenExpert.com
Retamo
Sadie
SevenRooms
Sitejet
Touchtown
WiserNotify
me&u

Integrations Supported

Squirrel POS

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Free

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OpenTable

Date Founded

1998

Company Location

United States

Company Website

restaurant.opentable.com

Company Facts

Organization Name

QSR Automations

Company Location

United States

Company Website

qsrautomations.com/connectsmart-host/

Categories and Features

Food Delivery

Not specified

Reputation Management

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Inventory Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Not specified

Restaurant Reservations

Capacity Monitoring
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reporting / Analytics
Seat / Table Optimization
Waitlist Management

Waitlist

Not specified

Categories and Features

Waitlist

Not specified

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