OpenTable Reviews & Ratings

OpenTable

3.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is OpenTable?

Everything you require to resume operations and reconnect with your patrons is available now. The restaurant industry's future faces significant challenges, making it crucial for us to unite as a community. OpenTable is here to assist you in revitalizing your establishment, offering services that range from takeout orders to unique dining experiences. It stands out as the premier platform for promoting your restaurant and increasing your visibility. With OpenTable’s solutions, you can effectively manage and expand your business. You have the option to order online for takeout, along with access to robust marketing tools and unforgettable experiences. Our extensive network of millions of users can enhance your revenue potential. You'll find all the necessary tools and integrations to optimize your operations, including reservations, waitlists, shift planning, and actionable insights. Building meaningful connections with every guest is essential in the hospitality industry, no matter how they choose to dine. Additionally, leveraging technology can further enhance the guest experience, ensuring that each interaction is memorable and personal.

What is Heartland Restaurant?

Reduce wait times and enhance table turnover by introducing efficient systems that elevate the dining experience for both customers and employees. Streamline the ordering and payment processes with mobile and online platforms, alongside contactless payment options and pay-at-table capabilities. Foster customer loyalty through targeted programs, customized gift cards, and a premier guest engagement application. Offer effortless mobile and online ordering for both pickup and delivery, enabling patrons to savor your restaurant's offerings from their homes. Improve order precision and accelerate transactions by facilitating tableside ordering and payments, while also granting guests the ability to order and settle bills directly from their smartphones. Cater to all dining preferences, whether through contactless service at the counter, refined dining options, or food trucks, ensuring every customer’s needs are met. Whether they opt to order online, at the counter, or curbside, ensure that your POS system is designed to effectively accommodate your operational requirements. By creating such a versatile approach, you guarantee a more seamless experience for everyone involved, ultimately leading to higher satisfaction rates and repeat visits.

Media

Media

Integrations Supported

Arrangr
Cendyn Loyalty
ChatGPT Plus
Hudini
Locafy
MS Shift
Painapo
Peppr
Retamo
SwiftPOS
Toast POS
Tripadvisor Menu Connect
Zembra
heep.ai

Integrations Supported

CheddrSuite
Craftable
Cuboh
Flipdish
Otter
Workforce.com

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

OpenTable

Date Founded

1998

Company Location

United States

Company Website

restaurant.opentable.com

Company Facts

Organization Name

Heartland Payment Systems

Date Founded

1997

Company Location

United States

Company Website

www.heartland.us/products/point-of-sale/restaurant

Categories and Features

Food Delivery

Not specified

Reputation Management

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Inventory Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Not specified

Restaurant Reservations

Capacity Monitoring
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reporting / Analytics
Seat / Table Optimization
Waitlist Management

Waitlist

Not specified

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Table Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management

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