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What is OpenText Core MDR?

OpenText Core MDR is a fully managed, always-on security service designed to help organizations stay ahead of fast-moving cyber threats. It combines machine learning, advanced detection technologies, and human expertise to monitor systems around the clock and identify risks that automated tools might overlook. By integrating with hundreds of existing security platforms, the solution centralizes alerts and provides end-to-end visibility across the entire environment. Unlike traditional monitoring tools, MDR includes expert-led analysis, validation of alerts, and actionable guidance for swift remediation. Its co-managed model empowers internal IT teams with insightful context while offloading the heavy analysis to OpenText’s experienced SOC professionals. The service enhances an organization’s security posture by reducing false positives, detecting sophisticated attack patterns, and ensuring rapid containment when incidents occur. Continuous threat intelligence updates help businesses anticipate new tactics used by attackers. MDR also simplifies compliance efforts by maintaining documented response workflows and incident tracking. Organizations benefit from reduced risk exposure, improved operational efficiency, and confidence that threats are being handled proactively. With OpenText Core MDR, security teams gain a strategic partner that strengthens defenses and elevates their long-term resilience.

What is Bitdefender MDR?

Bitdefender MDR guarantees that your organization stays protected with its round-the-clock monitoring, advanced measures for preventing and detecting attacks, and effective remediation processes, all backed by a team of certified security experts engaged in targeted threat hunting. With our dedicated assistance, you can feel confident that your security is in capable hands. Bitdefender's Managed Detection and Response service provides you continuous access to an elite group of cybersecurity professionals, utilizing the state-of-the-art Bitdefender security solutions, such as the GravityZone® Endpoint Detection and Response Platform. This all-encompassing service seamlessly merges endpoint and network cybersecurity, along with robust security analytics, and utilizes the expertise of a fully functional security operations center (SOC) comprised of analysts from various global intelligence organizations. Our SOC experts are equipped to proactively counter threats by executing pre-approved action plans, and during the onboarding phase, we work closely with you to define effective response strategies, ensuring swift incident resolution without hindering your team's productivity. Additionally, we are dedicated to maintaining an ongoing partnership, adjusting our tactics as your requirements change to uphold a strong security posture that adapts to emerging threats. Your security is not just a priority; it is a commitment to excellence in a constantly evolving digital landscape.

Media

Media

Integrations Supported

Alert Logic
Autotask PSA
Avanan
Check Point Mobile Access
ConnectWise ScreenConnect
CrowdStrike Falcon
Harmony Mobile
Malwarebytes
Microsoft Defender XDR
Microsoft Defender for Endpoint
Microsoft Defender for Office 365
Omnissa Horizon 8
Secureworks
Sophos Email
Sophos UTM
Tanium
VMware ESXi
VMware NSX
VMware vCenter
vCloud Usage Meter

Integrations Supported

Alert Logic
Autotask PSA
Avanan
Check Point Mobile Access
ConnectWise ScreenConnect
CrowdStrike Falcon
Harmony Mobile
Malwarebytes
Microsoft Defender XDR
Microsoft Defender for Endpoint
Microsoft Defender for Office 365
Omnissa Horizon 8
Secureworks
Sophos Email
Sophos UTM
Tanium
VMware ESXi
VMware NSX
VMware vCenter
vCloud Usage Meter

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/threat-detection/managed-detection-response/

Company Facts

Organization Name

Bitdefender

Company Location

Romania

Company Website

www.bitdefender.com/business/enterprise-products/managed-detection-response-service.html

Categories and Features

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