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What is OpenText Core MDR?

OpenText Core MDR is a fully managed, always-on security service designed to help organizations stay ahead of fast-moving cyber threats. It combines machine learning, advanced detection technologies, and human expertise to monitor systems around the clock and identify risks that automated tools might overlook. By integrating with hundreds of existing security platforms, the solution centralizes alerts and provides end-to-end visibility across the entire environment. Unlike traditional monitoring tools, MDR includes expert-led analysis, validation of alerts, and actionable guidance for swift remediation. Its co-managed model empowers internal IT teams with insightful context while offloading the heavy analysis to OpenText’s experienced SOC professionals. The service enhances an organization’s security posture by reducing false positives, detecting sophisticated attack patterns, and ensuring rapid containment when incidents occur. Continuous threat intelligence updates help businesses anticipate new tactics used by attackers. MDR also simplifies compliance efforts by maintaining documented response workflows and incident tracking. Organizations benefit from reduced risk exposure, improved operational efficiency, and confidence that threats are being handled proactively. With OpenText Core MDR, security teams gain a strategic partner that strengthens defenses and elevates their long-term resilience.

What is Netenrich?

The Netenrich operations intelligence platform is expertly crafted to help businesses tackle both urgent and long-standing issues, promoting secure and stable environments and infrastructures. By merging the best aspects of machine intelligence with human insights—known as hybrid intelligence—we improve critical operations such as threat detection, incident management, and site reliability engineering (SRE), along with various other essential goals. Our methodology starts with self-learning machines that have been developed through rigorous research, exploration, and remediation strategies. Consequently, the necessity for human engagement in repetitive, automatable tasks is significantly reduced, allowing your workforce and technology to concentrate on achieving noteworthy results like SRE, shorter mean time to resolution (MTTR), less reliance on subject matter experts (SMEs), and an unparalleled operational scale free from the constraints of routine tasks. From the first alert to the final resolution, the Netenrich platform undertakes the significant burden of analyzing and resolving alerts and threats, ensuring that your organization operates smoothly and effectively in a continuously changing environment. This all-encompassing approach not only boosts operational productivity but also equips enterprises to prosper in the face of future challenges, ultimately fostering a culture of innovation and resilience.

Media

Media

Integrations Supported

Alert Logic
Autotask PSA
Avanan
Check Point Mobile Security
Cisco Meraki
ConnectWise ScreenConnect
CrowdStrike Falcon
IBM QRadar SIEM
Malwarebytes
Microsoft Defender XDR
Microsoft Defender for Endpoint
Microsoft Defender for Office 365
Omnissa Horizon 8
Secureworks
SentinelOne Singularity
Sophos Intercept X Endpoint
Sophos UTM
VMware NSX
VMware vCenter
vCloud Usage Meter

Integrations Supported

Alert Logic
Autotask PSA
Avanan
Check Point Mobile Security
Cisco Meraki
ConnectWise ScreenConnect
CrowdStrike Falcon
IBM QRadar SIEM
Malwarebytes
Microsoft Defender XDR
Microsoft Defender for Endpoint
Microsoft Defender for Office 365
Omnissa Horizon 8
Secureworks
SentinelOne Singularity
Sophos Intercept X Endpoint
Sophos UTM
VMware NSX
VMware vCenter
vCloud Usage Meter

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/threat-detection/managed-detection-response/

Company Facts

Organization Name

Netenrich

Date Founded

2004

Company Location

United States

Company Website

netenrich.com/platform/

Categories and Features

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

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