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What is OpenText ECM?

OpenText's ECM software plays a pivotal role in linking content with digital enterprises, which in turn enhances productivity, optimizes workflows, strengthens governance, and controls costs. Given the new challenges posed by the COVID-19 pandemic, enterprise content management (ECM) systems have become vital for promoting organizational resilience. These systems manage the complete lifecycle, distribution, and application of information within an organization, covering everything from initial data capture to eventual archiving and disposal. The best ECM solutions, driven by content services platforms and applications, allow organizations to integrate their information-generating processes into a cohesive content management system, which improves information accessibility, dismantles isolated process silos, and guarantees that governance is uniformly enforced, no matter how or where the content is created. Additionally, as companies strive to navigate a swiftly evolving landscape, the significance of ECM software is amplified, making it essential for sustaining operational efficiency and ensuring compliance across all departments. This adaptability is key for organizations looking to thrive in the face of ongoing uncertainty.

What is Author-it?

If your team is maintaining the same content across multiple documents, reformatting outputs by hand, or sending the same paragraphs back to translators every release cycle - you're paying the hidden cost of unstructured content management. Author-it solves this at the source. It's an enterprise CCMS (Component Content Management System) with over 25 years of proven deployment in industries where accuracy, compliance, and scale aren't negotiable: manufacturing, software and technology, utilities, medical devices, aerospace and defence, financial services, and government. The platform centres on a single Library - a relational content database where Topics (content components) are assembled into Books (deliverables) and published to any format from one source. Update one Topic, and every Book containing it reflects the change. No manual updates. No version drift. No missing the footnote that just changed your liability exposure. Key capabilities include structured authoring without DITA or XML expertise, component-level content reuse (customers regularly hit 60–90% reuse rates), built-in translation workflow with XLIFF export and intelligent change-tracking to reduce translator word counts, multi-stage Review & Approve with compliance audit trails, variant and conditional content for multi-product and multi-market publishing, and output to HTML5, PDF, Word, SCORM, XML, DITA, and AION. AION is Author-it's structured JSON publishing format - designed for direct ingestion by LLMs and RAG pipelines. It mirrors the full content hierarchy: books, sub-books, topics, metadata, resolved variables. This is what makes Author-it an AI Content Foundation, not just a content management tool. Your existing structured content becomes queryable, retrievable, and AI-ready without any additional transformation layer. Deployment is cloud SaaS. Implementation is services-led, with expert information architecture guidance included. Contact us @ author-it.com

Media

Media

Integrations Supported

BLUE Software
DocsCorp
Grooper
Legal Suite
SYSTRAN

Integrations Supported

Amazon Bedrock
Claude
Cornerstone Content Anytime
Elastic Cloud
Fluid Topics
Gemini
Honeycomb
Microsoft Copilot
Microsoft Word
Moodle
OpenAI
Trados Studio

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Author-it Cloud is priced on a modular, per-seat basis. Contact for a tailored quote.

Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:

Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs

Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail

AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)

Honeycomb eLearning — SCORM-compatible course authoring and publishing

Magellan web portal — HTML5 help portal publishing with search integration

Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/extended-ecm

Company Facts

Organization Name

Author-it

Date Founded

2000

Company Location

New Zealand

Company Website

www.author-it.com

Categories and Features

Business Process Management

Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Customizable Branding
Metadata Management
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Legal Document Management

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Portal

Not specified

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management

Help Authoring Tools

Content Library
Import HTML / Word
Multi-Format Output
Search
Templates
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Collaboration Tools
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks
reStructured Text Support

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