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What is OpenText ECM?

OpenText's ECM software plays a pivotal role in linking content with digital enterprises, which in turn enhances productivity, optimizes workflows, strengthens governance, and controls costs. Given the new challenges posed by the COVID-19 pandemic, enterprise content management (ECM) systems have become vital for promoting organizational resilience. These systems manage the complete lifecycle, distribution, and application of information within an organization, covering everything from initial data capture to eventual archiving and disposal. The best ECM solutions, driven by content services platforms and applications, allow organizations to integrate their information-generating processes into a cohesive content management system, which improves information accessibility, dismantles isolated process silos, and guarantees that governance is uniformly enforced, no matter how or where the content is created. Additionally, as companies strive to navigate a swiftly evolving landscape, the significance of ECM software is amplified, making it essential for sustaining operational efficiency and ensuring compliance across all departments. This adaptability is key for organizations looking to thrive in the face of ongoing uncertainty.

What is SER Doxis Intelligent Content Automation?

Doxis Intelligent Content Automation (ICA) represents the evolution of enterprise content management, leveraging artificial intelligence to connect and streamline content for an enriched contextual experience, ultimately fostering a digital workplace that is prepared for the future. The platform offers seamless integration with numerous business applications, enhancing efficiency across various functions. Among its advanced features, Doxis provides innovative solutions for managing documents, automating invoices, overseeing contracts, and supporting human resources, along with specialized suites that target critical business operations such as purchase-to-pay. Doxis's strategic approach aims to enable organizations to realize quicker results, minimize IT obstacles, and expedite their digital transformation journeys. By empowering business users—including line-of-business leaders, department heads, and project managers—to swiftly design and implement tailored content applications, the platform meets diverse organizational needs. These applications can be accessed through the Doxis Fast Starter library, which includes a variety of pre-configured and easily modifiable workspaces tailored for functions like sales, purchasing, and legal, as well as specific industries such as real estate and insurance. Furthermore, prominent market analysts have identified SER as a top contender in the enterprise content management sector, highlighting its significant contributions to the field. This recognition underscores the platform's commitment to innovation and excellence in facilitating effective content management solutions.

Media

Media

Integrations Supported

BLUE Software
DocsCorp
Grooper
Legal Suite
Microsoft 365
Microsoft Exchange
Microsoft Office 2021
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
SAP HANA
SAP SuccessFactors
SYSTRAN
Salesforce

Integrations Supported

BLUE Software
DocsCorp
Grooper
Legal Suite
Microsoft 365
Microsoft Exchange
Microsoft Office 2021
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
SAP HANA
SAP SuccessFactors
SYSTRAN
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/extended-ecm

Company Facts

Organization Name

SER Group

Date Founded

1984

Company Location

Germany

Company Website

www.sergroup.com/en/

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Legal Document Management

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

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