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What is OpenText Library Management?

Corporate libraries require a robust solution to manage a diverse array of content, which includes digital assets, electronic resources, multimedia, and printed works. OpenTextâ„¢ Library Management, formerly known as Livelink for Libraries or Techlib, offers a web-based integrated system tailored for the management of library resources, addressing both conventional and digital collections while automating routine library tasks. This platform provides users with the necessary tools to navigate the rapidly changing landscape of contemporary digital libraries. By improving and streamlining daily operations within corporate, governmental, or organizational libraries, Library Management facilitates the efficient cataloging and maintenance of library resources. Additionally, it simplifies the acquisition process for published materials. Whether an organization operates a single library or multiple branches, the system is adaptable, allowing for global settings or specific configurations to align with individual library policies, including staff roles, material types, collections, patron management, loan rules, classification systems, and extensive reporting options. This versatility empowers libraries to effectively cater to their distinct user demographics and operational requirements, ultimately enhancing the overall library experience. Furthermore, the integration of new technologies ensures that libraries remain relevant and capable of meeting future challenges in information management.

What is LibAnswers?

Ensure that your users can access the information they need at any time and from any place by integrating the LibChat and "Ask Us" features into your website. You can manage all social media interactions while tapping into your institutional knowledge through a comprehensive ticketing system and an FAQ generator. LibAnswers serves as a holistic solution, offering detailed analytics to enhance your operations! Simply respond to inquiries or tickets within LibAnswers by using its user-friendly point-and-click interface. Additionally, leverage Filters across different social media platforms to stay updated on all active conversations. You can also tag posts for follow-up or removal as needed. LibAnswers provides you with essential tools for effective management of your social media channels. Used by numerous libraries worldwide, whether they are standalone or part of a consortial framework, LibChat excels as the leading chat reference solution. With its broad chat functionalities, various embedding options, and smooth integration of reference and helpdesk services, LibChat is undoubtedly a smart choice for any organization. Ultimately, it significantly boosts user engagement while enhancing the efficiency of support services, making it an invaluable resource. This combination of features allows you to create an exceptional user experience that meets the demands of modern information seekers.

Media

Media

Integrations Supported

OpenText Core Share

Integrations Supported

OpenText Core Share

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products-and-solutions/products/specialty-technologies/library-and-collection-management/library-management

Company Facts

Organization Name

Springshare

Company Website

www.springshare.com

Categories and Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Categories and Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

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