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What is OpenText Operations Bridge?

OpenText™ Operations Bridge serves as a comprehensive solution for managing enterprise performance and events. It facilitates a swift transition to AIOps across both multicloud and on-premises settings through features like automated discovery, monitoring, and remediation. This SaaS platform aggregates data from various tools, allowing organizations to detect service delays and find effective remedies, thereby streamlining the AIOps adoption process. By dynamically uncovering services and their associated resources in both cloud and on-premises environments, it provides extensive IT visibility and enhances problem-solving efficiency. Organizations can select the deployment strategy that aligns best with their requirements, offering options that prioritize either rapid implementation and adaptability or complete control over their operations. This flexibility ensures that companies can tailor their approach to meet specific operational needs and objectives.

What is Instrumental?

Repeatedly, we encountered situations where software projects struggled to answer the fundamental question, “Is the application working correctly right now?” The underlying issue was not attributed to a lack of monitoring tools or an absence of proficient personnel; teams typically had both resources available. Instead, the core problem resided in the inadequacy of existing tools to tackle essential questions about the software's technical well-being. Although "turn-key" monitoring solutions may seem attractive and straightforward to implement, they often result in unnecessary expenses if they fail to deliver significant insights. On the other hand, Instrumental provides application and server monitoring that is finely tuned to meet your specific requirements. It has never been simpler to monitor the unique, compelling, and essential aspects of your software. With its powerful query language for deep analysis, impressive visualizations, excellent sharing options, and cost-effectiveness for both emerging startups and large enterprises, Instrumental emerges as a crucial resource in the software monitoring landscape. Consequently, it serves as an indispensable tool for any organization looking to improve its technical health assessment and ultimately drive better performance. This capability not only enhances operational efficiency but also fosters greater confidence in software reliability.

Media

Media

Integrations Supported

Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Rally Software
Swimlane

Integrations Supported

Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Rally Software
Swimlane

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/operations-bridge

Company Facts

Organization Name

Expected Behavior

Date Founded

2007

Company Location

United States

Company Website

www.expectedbehavior.com/products/instrumental/

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

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