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What is OpenText Operations Bridge?

OpenTextâ„¢ Operations Bridge serves as a comprehensive solution for managing enterprise performance and events. It facilitates a swift transition to AIOps across both multicloud and on-premises settings through features like automated discovery, monitoring, and remediation. This SaaS platform aggregates data from various tools, allowing organizations to detect service delays and find effective remedies, thereby streamlining the AIOps adoption process. By dynamically uncovering services and their associated resources in both cloud and on-premises environments, it provides extensive IT visibility and enhances problem-solving efficiency. Organizations can select the deployment strategy that aligns best with their requirements, offering options that prioritize either rapid implementation and adaptability or complete control over their operations. This flexibility ensures that companies can tailor their approach to meet specific operational needs and objectives.

What is Knoa UEM?

End-user challenges can greatly impede productivity and create operational inefficiencies. By utilizing Knoa UEM, organizations can significantly reduce user errors by as much as 50%, thereby enhancing overall productivity. The financial repercussions of software inefficiencies and poorly designed processes can cost companies billions, leading to the loss of hundreds of millions of hours of valuable work. Addressing these user-related issues allows Knoa UEM to reclaim as much as 90% of the time that would otherwise be lost. Firms that choose to implement Knoa UEM often see a decrease of up to 70% in support calls, along with shorter response times and lower training costs. This investment accelerates business operations and drives necessary changes while also reducing risks associated with technology. It enables businesses to pinpoint compliance and security vulnerabilities, which is increasingly vital in the current digital environment. Additionally, Knoa UEM offers insights into processes that are ideal candidates for robotic process automation (RPA) and highlights areas where user analytics can be most effectively applied. Fostering employee engagement and ensuring smooth adoption during the transition to cloud-based applications is essential. Moreover, keeping track of task execution in enterprise applications not only aids in digital transformation initiatives but also promotes a seamless transition and enhances overall organizational performance, ensuring that businesses thrive in a competitive landscape.

Media

Media

Integrations Supported

Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Oracle Cloud Infrastructure
Rally Software
SAP Cloud Platform
Salesforce
Swimlane

Integrations Supported

Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Oracle Cloud Infrastructure
Rally Software
SAP Cloud Platform
Salesforce
Swimlane

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/operations-bridge

Company Facts

Organization Name

Knoa Software

Date Founded

2003

Company Location

United States

Company Website

www.knoa.com

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

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