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What is OpenText Process Automation?

OpenText Process Automation is an advanced low-code platform that empowers organizations to transform complex business processes into intelligent, content-rich automation and dynamic case management applications. It focuses on creating seamless digital experiences tailored to customer, employee, and partner requirements while improving operational efficiency and managing risk. The platform accelerates development with an intuitive drag-and-drop interface, reusable components, and a library of accelerators, helping teams deliver applications faster and at a lower cost. It integrates and orchestrates information flows across diverse enterprise systems, including content platforms, AI tools, and robotic process automation, enabling end-to-end digital process automation. Pre-built, customizable business intelligence reports provide real-time insights that guide business decisions and eliminate the need for complex BI tool deployment. The solution supports collaborative workflows between developers and business users, increasing agility and accelerating time to value. Its flexible cloud-native architecture offers multiple deployment options—on-premises, hybrid, or cloud—allowing organizations to align automation with their IT strategy. Mobile-first design ensures users can manage tasks anytime, anywhere, on any device, enhancing workforce productivity. Packaged applications for contract management, claims, citizen services, and more enable quick time to value. OpenText Process Automation bridges information silos by integrating with major enterprise applications like SAP, Salesforce, and Microsoft, offering a unified interface and 360-degree view of business data.

What is IBM Operational Decision Manager?

A comprehensive decision automation platform facilitates the identification, capture, analysis, automation, and governance of rules-based business decisions, whether utilized on-premises or in the cloud. This innovative solution lays out a straightforward path toward effective digital decision-making and intelligent automation. Users can conveniently manage a variety of tasks including discovery, updates, testing, simulations, and deployment without any coding knowledge. The option for on-premises or cloud deployment significantly enhances its versatility. By implementing no-code decision modeling, business users are empowered to express their decision-making processes, craft prototypes, and conduct tests prior to launch. The integrated testing and simulation capabilities allow for validation of business logic against specific use cases and key performance indicators. Furthermore, the platform includes a Cloud Express version designed specifically for organizations needing simpler applications with lower transaction volumes, thus broadening its accessibility for businesses aiming to optimize their decision-making frameworks. This solution ultimately bridges the divide between technical and non-technical users, promoting collaboration and driving innovation across various teams, resulting in improved efficiency and productivity in the long run.

Media

Media

Integrations Supported

ActiveScale
Arxes Data Management
Data443 Global Privacy Manager
FADEL ARC
Global Shop Solutions
LawPort
Objective Trapeze
OpenText Core Content Management
OpenText MBPM
SAP Ariba
Salesforce
SmartDocuments
edijet

Integrations Supported

ActiveScale
Arxes Data Management
Data443 Global Privacy Manager
FADEL ARC
Global Shop Solutions
LawPort
Objective Trapeze
OpenText Core Content Management
OpenText MBPM
SAP Ariba
Salesforce
SmartDocuments
edijet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/process-automation

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/operational-decision-manager

Categories and Features

Business Rules Management Systems (BRMS)

Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Categories and Features

Business Rules Management Systems (BRMS)

Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools

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