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What is OpenTouch Enterprise Cloud?

Elevate your path to digital transformation by utilizing communication methods designed for the contemporary landscape. Today's businesses aim to empower their teams to work from anywhere while also delivering outstanding experiences for their digital clientele; however, they frequently face challenges such as limited internal resources and insufficient budgets to adopt these cutting-edge communication systems. By embracing communications as a service tailored for the digital age, organizations can accelerate their transformation initiatives significantly. Alcatel-Lucent Enterprise provides a user-centric communication model charged monthly, enabling employees to excel in their roles. IT teams can enhance operational efficiency and manage costs more effectively to meet organizational demands, while also benefiting from enhanced service quality. It is crucial to ensure uninterrupted connectivity between on-site personnel and remote workers to uphold business continuity, all while maintaining robust security measures. Critical calls can be efficiently handled, and all team members can utilize user-friendly call management capabilities. Additionally, facilitate an exceptional customer journey with quick and reliable responses, creating an interaction atmosphere similar to that of a conventional office setting. These innovations empower organizations to fully adopt the evolving landscape of work and lay a foundation for future growth and adaptation. In doing so, they position themselves to thrive in an ever-changing marketplace.

What is Damovo UCC?

The environment in which we function is experiencing swift changes. Rapid technological innovations, evolving work practices, and shifting expectations from customers and employees are happening at an unprecedented pace. This creates formidable challenges for companies that are trying to adjust. To thrive in such a fluid landscape, organizations need strong and flexible systems that encourage teamwork, openness, and creative thinking. This is where our specialization becomes essential. Damovo constructs the vital infrastructure and nurtures a culture aimed at securely advancing your organization and driving its growth forward. By providing your workforce with an outstanding digital workplace, you can enhance collaboration and productivity, fostering meaningful connections between individuals and businesses. Moreover, by refining your interactions within contact centers, you can deliver exceptional value and cultivate customer loyalty. Ensure that your network is equipped to meet the challenges of your digital transformation objectives by adopting a strategic approach to intelligent networking. Additionally, set the foundation for a digital future with our customized, secure, and reliable cloud solutions designed to lower total ownership costs, reduce risks, and offer you complete visibility over your IT framework. Embracing these strategic approaches will empower your organization not only to keep up with changes but also to spearhead them with confidence, thus positioning you as a leader in your industry. Ultimately, the ability to adapt and innovate will define the future success of your organization.

Media

Media

Integrations Supported

Google Workspace
Microsoft Teams
Sikom CloudOne

Integrations Supported

Google Workspace
Microsoft Teams
Sikom CloudOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alcatel Lucent Enterprise

Company Location

India

Company Website

www.al-enterprise.com/en/products/platforms/opentouch-enterprise-cloud

Company Facts

Organization Name

Damovo

Company Location

Germany

Company Website

www.damovo.com/en/

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

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