Top OpenTouch Enterprise Cloud Alternatives

At VirtualPBX, we provide a wide range of communication solutions specifically designed to meet the needs of businesses like yours. Our adaptable business phone plans are not only flexible but also scalable, allowing you to personalize features such as call routing, voicemail, and conferencing to suit your organization's specific requirements. With our contact center solutions, we enable you to significantly improve your customer service and support capabilities through tools like interactive voice response (IVR), call queuing, and real-time monitoring for better decision-making. Furthermore, our business texting service facilitates easy communication with customers and colleagues through SMS, ensuring no message goes unnoticed. If you're contemplating a shift from outdated analog phone systems, our Airdial Pots replacement solutions provide a smooth transition to contemporary, cloud-based options. Overall, VirtualPBX is committed to equipping businesses with essential tools that simplify communication, elevate customer service standards, and boost overall efficiency. We invite you to experience our offerings firsthand by requesting a free demo today, so you can see how we can transform your communication strategies.

InfinCE is a comprehensive digital workplace solution designed to streamline your entire business operations while improving the employee experience. This innovative platform facilitates collaboration and remote work through a secure private cloud, seamlessly integrating with various third-party applications to empower employees to work efficiently from any location. Equipped with essential tools for collaboration, communication, and productivity, InfinCE enables businesses to effectively manage their workforce, customer interactions, business communications, and project oversight. Not only is it quick to set up and user-friendly, but it also offers budget-conscious options along with unique features such as: A virtual phone system that optimizes business communication. Customizable dashboards featuring smart tiles for enhanced data visualization. A curated marketplace filled with a variety of open-source and commercial business software. The ability for guest users to access dashboards, share files/documents, and collaborate with teams, customers, or partners without needing full membership in InfinCE. A smart video calling feature that supports multiple screen sharing and simultaneous document editing. Centralized control over your IT assets, bolstered by strict access controls. With these capabilities, InfinCE stands out as a versatile platform that addresses the diverse needs of modern businesses.

Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees. This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth. Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.

PBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.

What’s the point of relying on multiple systems when a single solution can handle everything? Weave simplifies communication for patients, clients, and customers, enhancing efficiency both in the office and remotely. This streamlined communication is particularly beneficial in the context of the COVID pandemic. By using Weave, connecting with clients and patients becomes a straightforward process. It ensures that important messages are delivered promptly and effectively, fostering better relationships and improving overall service.

Nextiva offers a robust cloud-based unified communications platform that significantly improves business connectivity. By providing a diverse array of communication tools, Nextiva empowers contemporary organizations to succeed in today's fast-paced environment. Teams on the move or stationed at their desks will find that Nextiva enhances their mobility and communication clarity, while also offering a scalable service that grows with their evolving requirements. All communication methods—including phone calls, SMS, video, and email—are streamlined into one user-friendly interface, complemented by features aimed at improving customer experience and overall productivity. This seamless integration alleviates the hassle of managing multiple tools, allowing users to communicate with both clients and teammates from a single location. Additionally, it tackles productivity hurdles by making crucial information readily available when it's needed most. Businesses can interact with their customers via their preferred channels while having a complete overview of all discussions and feedback at their fingertips. Explore our leading customer engagement solutions to elevate your communication efforts even further. Understand customer sentiments with each interaction, which leads to a more customized and effective service approach. Ultimately, Nextiva positions businesses to thrive in an increasingly competitive landscape by fostering better connections and enhancing operational efficiency.

Blink serves as a robust employee experience platform aimed at fostering connectivity and engagement among frontline workers through a unified, mobile-first application. The platform boasts an easy-to-navigate news feed that delivers company updates, secure messaging capabilities for instantaneous communication, and a centralized hub for retrieving vital documents, policies, and resources. In addition, Blink incorporates digital forms to facilitate smoother workflows and effective data gathering, along with seamless single sign-on (SSO) features for convenient access to various workplace tools. By optimizing communication channels and improving accessibility, Blink enables organizations to enhance collaboration and engagement within their workforce. Its user-friendly design guarantees that employees remain informed, engaged, and efficient, regardless of their work environment. Ultimately, Blink transforms the way organizations interact with their employees, fostering a more connected and motivated workforce.

In the modern business environment, effective Unified Communications and collaboration are vital. Utilizing a comprehensive solution enables your entire workforce to experience improved communication benefits. The UNIVERGE 3C system facilitates proactive collaboration from any location and at any time, featuring powerful IP telephony and UC&C software that integrates seamlessly whether deployed on-premises, in the cloud, or in hybrid configurations. This solution meets the increasing expectations from customers, colleagues, and partners for faster responses and higher service quality. By embedding a digital workplace strategy, organizations can create engaging and connected experiences for both employees and clients, promoting smooth and personalized interactions whenever needed. This strategy not only enhances the efficiency of your workforce but also strengthens their ability to quickly adapt to evolving business demands. Furthermore, it ensures customer engagements are both welcoming and informative, empowering teams to work collaboratively and effectively with co-workers, clients, and suppliers in real-time. Embracing such cutting-edge solutions can fundamentally reshape your organization's communication dynamics, ultimately leading to improved productivity and greater satisfaction among all stakeholders. As a result, businesses can leverage these advancements to navigate challenges more adeptly and foster a culture of continuous improvement.

Gamma specializes in providing voice, mobile, and connectivity solutions specifically designed for businesses of various scales. Our network, which is entirely owned and managed by Gamma, is dedicated solely to business use, allowing us to deliver services with superior efficiency. This bespoke network has been developed from the ground up, enabling high degrees of automation and a governance framework that ensures outstanding platform security and uninterrupted service. By leveraging Gamma’s award-winning unified communications products, organizations can boost productivity, enhance adaptability, and encourage improved teamwork. Our diverse range of services includes everything from messaging and video conferencing to instant conferencing capabilities, all aimed at reducing costs and streamlining operations while simultaneously increasing employee engagement. As a key player in the Unified Communications as a Service (UCaaS) sector within the UK, Dutch, Spanish, and German markets, Gamma provides communication solutions through an extensive network of dependable channel partners as well as direct sales to customers. Our dedication to innovation and excellence in service makes us a reliable partner in the ever-changing realm of business communications, ensuring our clients are well-equipped to meet future challenges. With our comprehensive approach, businesses can rely on us for the tools they need to thrive in a competitive environment.

Numerous businesses and service providers around the world depend on our offerings to revolutionize their networks with an emphasis on fostering business expansion. When seamless connectivity between Teams and the global landscape is crucial, Ribbon's Session Border Controllers (SBCs) facilitate secure business communications. Adopting a cloud-native approach ensures a reliable provision of rapid services and boosts revenue, whether through public or private cloud solutions. Elevate your customers' experiences with robust, automated communication services that adhere to carrier-grade standards. Quickly design and launch cutting-edge services in a multi-layered network architecture. Ribbon's IP Optical networks stand out for their openness, automation, and flexibility, combining advanced hardware with intelligent automation software. The IP Wave portfolio presents a comprehensive solution in IP Optical technology, specifically crafted to address the challenges of building, managing, and overseeing multi-layer communication networks. Explore the distinctive benefits that IP Wave offers compared to other solutions in the market. By opting for IP Wave, your organization will be at the leading edge of innovation in telecommunications, ensuring you stay competitive in an ever-evolving industry. Embrace this opportunity to transform your communication landscape and drive significant growth.

Businesses of any size exhibit impressive resilience by building strong relationships with other companies and their customers. Rainbow Office offers advanced and secure communication solutions that can be accessed from any device. With features for collaboration through messaging, video conferencing, and voice calls, users can connect from virtually anywhere. Complemented by a range of services, Rainbow Office integrates high-quality telephony and networking products from ALE, providing a comprehensive approach to digital transformation. Users can effortlessly check availability, communicate, share documents, manage tasks, and search for previous discussions, all within a single platform that enables smooth transitions across different media or devices. Our dedicated team develops customized solutions tailored to your specific needs, managing all technical details, from preparing the necessary hardware to facilitating number porting. You can easily personalize your system via our web portal, using a simple plug-and-play setup that eliminates the need for technician intervention. In the contemporary landscape where remote work is prevalent, enhancing connectivity has never been more critical, ensuring that your business remains flexible and responsive to changes. This level of adaptability not only increases overall productivity but also fortifies connections with customers and partners alike, creating a more resilient business environment for everyone involved.

Our award-winning offerings in Mobile Native Unified Communications, Group Communications and Collaboration, Hosted Unified Communications, Contact Centers, and SIP Trunking deliver crucial connectivity along with advanced voice, video, and collaboration tools that are effortlessly available on all devices for businesses of every size. Small and medium-sized businesses (SMBs) encounter substantial challenges when it comes to boosting productivity and improving customer satisfaction, particularly within a mobile workforce setting. Employees frequently must balance their professional and personal lives through a single mobile device, but inconsistent and cumbersome experiences with various UC applications hinder user adoption. By providing a cohesive and well-branded UC&C solution, both enterprises and network operators can benefit, leading to enhanced average revenue per user (ARPU). MaX UC, designed specifically for network operators seeking to deliver an outstanding user experience, integrates smartphone native dialer capabilities with high-definition voice, video, rich text/chat, and comprehensive meeting functionalities. This integrated framework not only simplifies communication but also improves overall operational efficiency, allowing organizations to thrive in a competitive and ever-changing market landscape. As businesses increasingly rely on mobile solutions, the demand for seamless and effective communication tools is more critical than ever.

UNIVERGE Blue® Cloud Services offers a cohesive and user-friendly unified cloud communications and collaboration experience that brings together people, technology, and communication strategies to support the company's primary goals. The key features include CONNECT (UCaaS), an intuitive and integrated platform designed for enhanced productivity and collaboration; ENGAGE (CCaaS), a secure and customizable Contact Center solution aimed at improving customer interactions; and the EXTEND API, which seamlessly integrates Contact Center and Unified Communications functionalities into daily business applications. Additionally, MEET serves as a powerful meeting tool, offering high-definition audio and video, interactive screen sharing, collaboration features, and advanced A.I. capabilities, while SHARE ensures secure access to the most recent document versions without sacrificing usability. Furthermore, CONNECT BRIDGE allows customers to maximize their investment in NEC phone systems by leveraging cloud-based voice solutions through both desktop and mobile applications. Lastly, the CONNECT+MS TEAMS version is tailored to work alongside Microsoft Teams, further elevating the business communication experience.

Through the adoption of Digital as a Service (DaaS) solutions, we strive to tackle your most pressing business obstacles. Our methodology for Workplace Modernisation merges your diverse systems and processes in an intuitive, low-code environment, resulting in improved efficiencies and innovative working practices that could surpass your expectations. Elevate customer service, user experience, and operational performance with intelligent solutions that equip your agents with a complete overview, connect data to existing frameworks, introduce gamification elements, and automate tedious tasks. Achieve Business Connectivity by securely integrating your organization, staff, and systems to ensure optimal performance and efficiency across WAN, LAN, WiFi, and Cloud infrastructures. The role of Unified Communications is crucial in promoting modern productivity, allowing your teams to collaborate effortlessly from any location, at any time, and on any device. By uniting your front and back office staff, you can greatly enhance customer satisfaction while increasing employee engagement, which ultimately propels your business forward. This comprehensive strategy not only simplifies operations but also enables your workforce to thrive in an ever-evolving digital environment, fostering a culture of innovation and adaptability. As a result, your organization will be better equipped to navigate the challenges of the future while continually improving performance metrics.

XO Hosted PBX represents a highly adaptable Unified Communications solution that harnesses cloud technology to offer an extensive array of integrated high-definition (HD) voice and data services, collaboration tools, mobility options, contact center functionalities, and advanced calling features across multiple business locations. Unlike many competitors, XO employs its Tier 1 national network to underpin the Hosted PBX service, streamlining the transition of your traditional PBX functions into a cloud-based framework. With capabilities such as real-time voice quality monitoring, built-in redundancy, and a service agreement that guarantees uptime, XO’s Hosted PBX empowers you to effectively manage high-quality voice and Unified Communications throughout your organization with confidence. This service amalgamates all the vital telephony and UC features that most businesses need, positioning it as one of the most comprehensive UC-as-a-Service platforms on the market today. Additionally, the flexibility and strong features of XO's Hosted PBX enable businesses to adapt promptly and expand effortlessly in a rapidly changing communication environment. As such, organizations can not only enhance their communication effectiveness but also remain competitive in their respective industries.

Unified Communications and Collaboration as a Service (UCCaaS) removes barriers to effective teamwork, boosting productivity for groups by providing secure and scalable communication solutions. This service is designed to emulate the high levels of availability, reliability, resilience, and security found in advanced carrier-class networks. UCCaaS enhances collaboration not just for onsite teams but also for those working remotely, while ensuring seamless communication with clients. Tailored for small businesses, government entities, and large corporations, the service includes a wide array of managed offerings such as scalable call control, voicemail, instant messaging, presence, and mobility features. By streamlining operations and improving customer interactions, UCCaaS integrates smoothly with existing systems through the use of application programming interfaces (APIs). Hosted on Verizon’s private cloud, it leverages a secure and robust global IP network, guaranteeing that communications are both uninterrupted and efficient. Ultimately, this modern communication platform is designed to cater to various business requirements while promoting a collaborative atmosphere, thus enabling teams to work together more effectively than ever before.

Maximize your workforce’s potential by utilizing premium collaboration solutions from Microsoft and Cisco, seamlessly integrated with Evolve IP’s acclaimed enterprise voice and communication services. Our bespoke Purpose-Built® offering is tailored to your organization's needs, significantly boosting employee productivity and improving operational efficiency. Evolve IP Desktop Services, which encompass DaaS, RMM, ITaaS, and more, empower your team to work remotely while allowing IT departments to easily manage, secure, and update devices and applications for all users. Enhance your customer service capabilities with Evolve IP's highly regarded omnichannel contact center solution, recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years and achieving the highest client recommendation score among all vendors assessed. This customized communications and contact center platform is specifically designed to address your business’s unique requirements, ensuring effective and seamless communication. By opting for Evolve IP, you are making a strategic investment in technology that not only enhances your organization's productivity but also improves overall employee satisfaction and engagement. Ultimately, this holistic approach will lead to a more cohesive and efficient work environment for your entire team.

As enterprise environments transform into larger, more diverse, and geographically spread-out organizations, there is an increasing need for integrated communication solutions that facilitate technological harmonization. CommSouth offers a robust array of unified communication and collaboration tools that blend both real-time and asynchronous communication approaches. The following highlights some key sectors served by CommSouth, all aimed at improving operational efficiency and enhancing productivity. With a strong focus on flexibility, CommSouth provides outstanding solutions for contact centers, empowering them to adapt to various situations to elevate customer experiences. To create a seamless and productive collaboration and customer service atmosphere, a variety of communication needs are addressed, enabling agents to interact through a single channel while receiving responses via multiple channels or devices. The Comm Contact Centre not only supports this capability but also plays a crucial role in monitoring costs and refining agent training and performance metrics. Moreover, this level of integration fosters a more efficient workflow, ultimately leading to enhanced service delivery and customer satisfaction. Such advancements in communication technology are essential for enterprises aiming to thrive in today’s fast-paced business landscape.

Say goodbye to fragmented and uncoordinated interactions. With LinkLive, all the crucial tools needed for sophisticated digital engagement are seamlessly integrated into a single web platform. The age of the digital workplace has begun, providing the flexibility that you desire. LinkLive enables your teams to securely connect with customers from anywhere, at any time, and through the devices you regularly use, all without requiring any downloads. Our mission is to create and maintain intelligent connections that support healthier lifestyles and enhance financial security. Equip your customer service teams with a wide range of AI-enhanced communication tools, such as chat, text, voice calls, and video conferencing, all housed within one unified interface. Effortlessly switch between modes, share files, co-browse, and arrange follow-ups without the inconvenience of juggling multiple applications. Allow chatbots to manage routine tasks, enabling agents to focus on resolving more intricate customer inquiries. Additionally, utilize a variety of tools to analyze contact center data, evaluate agent performance, and strategically prepare for periods of high call volume. By simplifying these processes, LinkLive not only boosts operational efficiency but also enriches the overall customer experience, ensuring that both clients and teams thrive in this digital landscape. The future of customer engagement is here, and it's more connected than ever.

Swyx offers one of the most advanced software-driven IP communication solutions on the market today. When integrated with your existing IP infrastructure, Swyx provides all the telephony features you have come to rely on. Additionally, you benefit from the advantages of unified communications and the smooth integration of various applications. The presence of messaging, rich presence, and video communication at every workstation significantly boosts an organization’s productivity. With real-time communication, connecting all processes and team members becomes remarkably easier and more efficient. As a leader in the IP telephony and Unified Communications (UC) field, Swyx brings over fifteen years of experience in crafting top-notch communication solutions. Each stage of our product development is informed by this vast experience, resulting in numerous tailored communication solutions and features designed specifically for mid-sized enterprises across Europe. This wealth of knowledge guarantees that Swyx continues to lead the way in cutting-edge communication technologies and remains committed to evolving alongside the needs of its clients. The ongoing dedication to innovation ensures that customers can always expect the highest quality in their communication tools.

ComTec delivers cutting-edge unified communications as a service (UCaaS) and advanced phone systems designed to transform how businesses manage their communications. Our offerings include a wide range of features such as on-site chat, automated messaging, and effortless call transfers, all of which provide indispensable tools to improve customer satisfaction and enhance profitability. The effective transmission of information—encompassing voice, data, and video—is fundamental to almost every modern enterprise. With a strong commitment to client satisfaction and extensive industry expertise, we help you articulate and achieve your communication goals with precision. From implementing dedicated fiber networks to managing disaster recovery plans, our services enable you to build and maintain a strong and efficient network. As your reliable local partner for cloud technology solutions and all-encompassing business infrastructure services, we work closely with you to design, execute, and manage a customized solution that meets your unique technological needs. By leveraging transparency, in-depth market insights, and significant purchasing power, we offer structured services that lead to substantial cost savings. Opt for ComTec to refine your communication strategies and ensure that you stay ahead of the competition in your field, while also fostering long-term partnerships built on trust and shared success.

NCP Entry Clients are ideal for freelancers, small enterprises, and individuals seeking a reliable VPN solution. The Solution Finder tool is available to assist you in selecting the ideal NCP product tailored to your specific requirements. Regardless of the hardware you possess, we are here to guide you in making the best choice for your needs. With three decades of expertise in remote access environments, NCP stands out as a top-tier option for a comprehensive VPN system that satisfies the demands of IT managers, users, and executives alike. Additionally, NCP's remote access offerings come with significant advantages, such as enhanced security measures and cost-effectiveness, making them a smart investment for any organization. This combination of experience and innovation ensures that users can trust NCP for their VPN needs.

Zero brings together all aspects of enterprise communication—voice, video, and messaging—into a single, mobile-optimized cloud platform that caters to the modern workforce. With Zero's all-encompassing solution, integrating various business communications is a breeze. The platform boasts features like multi-level auto attendants, ring groups, specified business hours, voicemail, and more. You can enjoy rapid provisioning and activate phone numbers across over 50 countries with ease. Cut down on expenses for mobile and internal calls in your organization by leveraging our free VoIP applications. Coordinate conference calls that can host up to 40 participants and hold video meetings with up to 6 attendees seamlessly. Improve team collaboration with secure messaging options available for individual and group conversations. Other functionalities include simultaneous ringing, call transfers, three-way calls, call holding, and call recording capabilities. You can make and receive calls from your desktop, mobile phone, or landline while keeping your business number intact. Furthermore, you can access your voicemail, enterprise messaging system, and conferencing features from nearly any location, guaranteeing uninterrupted communication for your team. This comprehensive solution is crafted to empower your workforce while effectively optimizing your communication workflows. By centralizing all these tools, Zero enhances productivity and fosters a collaborative environment.

Wildix UC&Cs revolutionize your conventional PBX, turning it into a contemporary business tool accessible via a web browser on both PCs and smartphones. These sophisticated UC&C solutions are no longer just for large enterprises; they are now available for small and medium-sized businesses to leverage as well. The newest versions of PBX systems can significantly lower expenses, with potential savings averaging around 50%, and in some cases, reaching as high as 75%, while simultaneously improving productivity and streamlining various operational and technical tasks. Nevertheless, making a poor choice in selecting a strategic infrastructure, such as a business PBX, can result in considerable losses in customer base and revenue. It is, therefore, vital that UC&C solutions are crafted to not only reduce costs but also to enhance performance in measurable ways. Moreover, these systems should come with built-in security features, effectively removing the necessity for purchasing additional security software. Choosing the appropriate communication technology is essential for long-term growth and success in today's fiercely competitive market, as it can provide a vital edge in efficiency and customer satisfaction. Ultimately, investing wisely in these solutions can lead to transformative results for any organization.

Panterra Streams delivers a thorough and integrated array of cloud-based communication, collaboration, and file-sharing solutions aimed at boosting productivity within your organization. This all-encompassing platform merges unified communications, team messaging, secure file synchronization and sharing, along with insightful business analytics, while ensuring compliance with HIPAA/HITECH regulations. Users experience a streamlined environment for making calls, sending texts, conducting video and audio conferences, and utilizing team rooms, digital faxing, web meetings, and desktop sharing—all backed by stringent HIPAA security measures. The system supports unlimited persistent team rooms that foster secure collaboration among employees, customers, and business partners. Its conferencing tools come equipped with sophisticated audio and video features, including built-in safeguards against "video bombing" to bolster security. Moreover, the solution offers limitless and secure end-to-end file synchronization and sharing capabilities. This functionality enables organizations to efficiently manage agents from any part of the world while delivering a cohesive call center experience to their clients. In conclusion, Panterra Streams not only enhances teamwork but also ensures that organizations can navigate the complexities of the digital world with greater efficiency and security. By adopting this innovative solution, organizations can stay ahead in their industry while prioritizing data protection and collaboration.

Intalk.io is an all-encompassing call center software based in India, tailored to provide sophisticated communication capabilities ideal for larger enterprises. This platform seamlessly combines multiple business communication channels—such as voice, email, SMS, web chat, and social media—into a unified and effective Customer Experience Management system. By utilizing its Cloud Contact Center Software, users can benefit from a more efficient process as cutting-edge solutions enhance workflow organization. For businesses that place a high value on customer experience, Intalk.io stands out as an exceptional option, ensuring that your clients have smooth and enjoyable interactions with your brand. This call center management tool is crafted to help you address any obstacles while building more robust relationships with your customers. When customers are satisfied, they often become your strongest advocates, promoting your services through positive recommendations. Prioritizing customer experience is not merely advantageous but vital for your business's growth and sustainability. Investing in customer satisfaction today promises significant returns and fosters long-term loyalty to your brand, ensuring a thriving future.

SHOELACE Unified Communications offers an advanced HPBX system that effortlessly merges with your current network and team, providing outstanding HD call clarity, video conferencing features, and mobile applications that keep your business in touch with clients. Experience an array of functionalities such as voicemail-to-email, flexible mobility options, auto attendant services, and hold music, all within an all-inclusive platform. There’s no necessity for costly upfront investments or additional hardware, and the setup process is straightforward, eliminating any potential confusion. Businesses opting for hosted solutions can be confident that they won’t have to worry about software upgrades or hardware maintenance. This system enables the integration of multiple locations and supports remote and mobile employees, fostering smooth communication throughout your company. Additionally, it offers affordable communication solutions suitable for any setting, whether indoors or outdoors, ensuring that your business remains adaptable and accessible. By selecting SHOELACE, you enhance your organization’s connectivity and operational efficiency, paving the way for future growth. The reliability and simplicity of this system can transform the way your team collaborates and communicates.

Transform modern workplaces by implementing outstanding collaboration and unified communication solutions. At New Era, we provide tailored communication services aimed at streamlining and integrating a diverse array of collaboration and UC technologies, including audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more. Our all-encompassing managed service addresses the full spectrum of your unified collaboration ecosystem. By enabling organizations to support users from any location and on any device, we enhance productivity and drive improved business outcomes, guaranteeing that users experience an optimal collaboration environment that supports effective operations, regardless of whether they are on-site or working remotely. Our vendor-neutral approach allows for the seamless integration and management of various vendors and collaboration technologies. Working together, we can design a bespoke service that aligns with your company's unique communication needs, ensuring that all your collaboration requirements are efficiently fulfilled. This commitment to customization not only enhances user satisfaction but also strengthens overall organizational performance.

Cloud IP PBX provides companies with the advantages of a traditional PBX system without the hefty initial investments typically associated with it. Moreover, it encompasses features like unified messaging and options for both sequential and simultaneous calling. Users can easily oversee their accounts through web portals available wherever there is Internet access, which ensures that vital calls are not missed, regardless of whether employees are at their desks or working remotely. This solution is not only cost-effective but also adaptable, catering to organizations of various sizes. By partnering with First Communications, businesses can gain access to a state-of-the-art platform while sidestepping any additional expenses. Since maintaining efficient phone service is vital for nurturing relationships with customers, remote teams, partners, and suppliers, adopting this modern technology becomes essential. Historically, phone technology advancements have been slower than those of other communication platforms, but now provides an exceptional opportunity to investigate SIP Trunking, which delivers superior capabilities at a significantly lower cost than traditional phone services. By making the switch to this progressive solution, your business could experience a remarkable boost in communication efficiency and overall productivity. Embracing these technological advancements will ensure that your organization remains competitive in an ever-evolving market.

Cisco BroadWorks is a powerful platform designed for enterprise communication and collaboration, providing outstanding security, performance, and scalability. By collaborating with Cisco service providers, it integrates effortlessly with Cisco Webex to meet a wide variety of communication and collaboration needs for businesses. Esteemed as the top cloud business communication solution worldwide, Cisco BroadWorks supports more than 26 million users across diverse organizations, ranging from small startups to large multinational corporations. Its dedication to mission-critical security and reliability is reflected in its remarkable 99.999% uptime, which guarantees complete redundancy. Furthermore, it complies with all pertinent regional regulations regarding security, data privacy, and law enforcement obligations. Cisco BroadWorks offers an extensive array of PBX functionalities at various levels—user, group, site, and enterprise—including features such as hunt groups, auto-attendants, unified messaging, and contact center functionalities. This adaptability positions it as a vital resource for organizations looking to effectively improve their communication frameworks. With the ability to scale according to business growth, Cisco BroadWorks remains a key player in enhancing productivity and collaboration across teams.

Transform your customer experience with cutting-edge conversational intelligence that redefines industry benchmarks. Our context-aware solutions empower organizations to provide outstanding service through a singular, powerful platform. By enabling seamless interactions across multiple channels, we facilitate effortless communication with your clientele. This context-driven strategy nurtures substantial relationships with customers, simplifying the process of connection. Engage acts as an all-encompassing platform tailored for industries focused on improving and optimizing customer interactions, thereby significantly boosting service quality. Employees are able to handle tasks efficiently from any location at any time, utilizing any mobile device at their disposal. To customize our offerings to meet your distinct needs, we provide a comprehensive assessment questionnaire that outlines your specific requirements. Additionally, you have the ability to configure staff, departments, divisions, and locations while also creating personalized appointment time slots that fit your business's operational necessities, ensuring top-notch service delivery at every level. This level of adaptability allows businesses to craft appointment windows that align perfectly with their operational strategies, thereby enhancing overall efficiency and maximizing customer satisfaction. Moreover, continuous feedback mechanisms can be integrated to further refine service offerings and meet evolving customer expectations.

Telecom providers, along with Unified Communications and OTT services, have the capability to set up, introduce, and profit from a variety of communication services over IP networks. These offerings encompass Unified Communications, Hosted IP PBX / IP Centrex, and SIP Trunking, in addition to various management tools such as DID Management and calling card services. Important components of this system include VoLTE and VoWiFi, which enhance communication efficiency. Among the critical functional modules are Class 4 and Class 5 SIP softswitches, designed for both residential and enterprise telephony solutions, as well as options for convergent online billing, service provisioning, and charging features that can be tailored to user needs. This flexibility ensures that service providers can adapt to the evolving demands of their customers while maximizing their revenue potential.

Phonology specializes in providing VoIP solutions specifically designed for small to medium-sized enterprises as well as larger organizations, facilitating seamless connectivity, communication, and collaboration across a variety of channels while ensuring outstanding quality and adaptability in VoIP services. Their powerful Hosted PBX system for cloud-based phone solutions empowers users to take advantage of large enterprise PBX functionalities through virtual extensions, effortlessly integrating with preferred third-party applications to boost telecommunication effectiveness. The Unified Communications feature merges different communication methods into one cohesive platform, making collaboration easier and more efficient for users. For those who may find managing physical and wired PRI, BRI, or PSTN lines challenging, Phonology offers SIP Trunks, which streamline the management of business communications, alleviating stress and complexity. This all-encompassing approach allows organizations to concentrate on their primary goals, all while benefiting from enhanced and simplified communication solutions that promote productivity. By choosing Phonology, businesses can ensure they are equipped with cutting-edge technology that meets their evolving communication needs.

ConnectNow+ is a robust web, voice, and video platform tailored for enterprises, boasting high capacity to accommodate extensive use. Crafted to align with specific industry workflows, this cutting-edge platform merges essential collaboration tools with advanced functionalities that can be accessed seamlessly through any contemporary web browser. Its primary goal is to enhance teamwork among members who are situated in different locations, enabling professionals to plan and implement projects with optimal efficiency. With a user-friendly interface, it encourages effective communication and the exchange of ideas, effectively narrowing the gap between remote and in-person interactions. Users can effortlessly share data, desktops, and other resources with a single click, ensuring secure collaboration. Furthermore, organizations can personalize the platform with brand-specific logos and themes, adapting to the dynamic demands of the digital landscape, which not only drives innovation but also nurtures a collaborative culture that propels them toward success. Additionally, ConnectNow+ offers various virtual deployment options to suit different organizational needs. This flexibility ensures that teams can operate efficiently, regardless of their geographical distribution.

A dynamic platform and specialized applications designed specifically for MSPs and UCaaS Providers. Transform your business with modern communication and telephony systems that improve customer interactions while minimizing upfront investments. Widely adopted by numerous international clients, UCaaS providers, and resellers, Thirdlane stands out as the go-to solution for those aiming to gain a competitive edge. Whether serving enterprises of various sizes, governmental organizations, or call centers, Thirdlane's dependable and intuitive multichannel communication solutions enhance productivity, foster customer engagement, drive sales, and improve cost-effectiveness. Explore how Thirdlane can strengthen your organization by requesting a quote today. Additionally, alongside the telephony features offered by the Thirdlane Multi Tenant PBX or Thirdlane Business Phone System, customers also enjoy access to the Thirdlane Connect application (available on both desktop and mobile), which encompasses chat, voice and video calls, conferencing, screen sharing, and seamless integration with CRM systems and various applications, providing a comprehensive communication experience. This robust array of features is designed to meet the evolving needs of today's businesses.

In today's digital landscape, maintaining connections goes beyond just voice calls. Verge's Business VoIP Phone Systems are packed with features and provide the option of either On-Premises installation or a Verge Dedicated private Cloud setup. Our VoIP offerings are crafted to align with your unique business requirements and financial constraints. They not only reduce overall costs but also incorporate the advanced functionalities typical of contemporary phone systems into your operations. Additionally, Verge's Unified Communication Solutions present a comprehensive array of tools aimed at enhancing teamwork and boosting efficiency. By seamlessly merging voice, data, video, and mobile applications into a unified platform, we empower your team to communicate and collaborate from virtually anywhere at any time. Our customized solutions will not only keep your business competitive but also encourage innovation while enhancing customer interactions significantly. In this fast-paced environment, adapting to modern communication demands is essential for sustained growth and success.

Organizations must swiftly embrace new technologies due to their rapid evolution. For many businesses, prompt deployment of these solutions is essential for success. Magna5 offers an extensive range of services aimed at revamping your IT infrastructure, leading to reduced costs and improved efficiency across your operations, all sourced from a dependable provider. Our expertise spans cloud migration, IT operations monitoring, help desk support, managed security, as well as data backup and recovery services, guiding you through the challenges of digital transformation while preparing you for future growth and opportunities. By streamlining operational efficiency and cutting costs within your organization, we also provide budget-friendly voice services that enable you to swiftly address customer demands, thus enhancing the overall customer experience. Choosing to work with us means you can confidently step into a technologically advanced future, ensuring your organization remains competitive and agile in a rapidly changing landscape.

In an era marked by uncertainty, businesses are compelled to adjust quickly to significant shifts in social and economic conditions. A notable transformation is taking place in how we conduct our daily tasks and engage with one another. As a result, business leaders are increasingly leveraging innovative collaboration and virtual team solutions to advance their organizations, responding to both operational demands and the expectations of their customers. OfficeSuite UC emerges as a standout choice, being an intuitive, fully cloud-based UCaaS platform that combines sophisticated technology with user-friendly design. It provides a wide-ranging suite of voice and collaboration functionalities that can be tailored to meet the unique needs of different businesses, with the flexibility to support up to 20,000 users. The WE Connect portal further enriches the digital landscape by delivering real-time analytics, administrative control, and efficient communication tools for users. This platform also enables secure hosting and participation in high-definition video, audio, and web conferences, accommodating up to 1,000 participants and accessible from any device—be it a phone, computer, or mobile device—thereby ensuring uninterrupted connectivity and collaboration. This level of adaptability and robust functionality positions OfficeSuite UC as a vital resource for contemporary businesses aiming to succeed in an ever-changing environment. As organizations navigate these challenges, having such tools becomes essential for maintaining productivity and enhancing teamwork across various platforms.

Introducing CoreNexa: an advanced UCaaS platform and business strategy crafted to drive channel success while providing rich and comprehensive experiences for end users! CoreNexa boosts productivity and user capabilities through a powerful Unified Communications Client, a fully integrated mobile application, a leading omni-channel Contact Center, and an efficient administration platform. By going above and beyond the expectations of end users, CoreNexaTM enables you to reach new heights of success while maintaining your core functions of selling, delivering, managing, and invoicing. The development of CoreNexaTM is rooted in a strong dedication to equipping our Channel Partners with a platform that encourages extraordinary achievements in building a successful cloud communications business. Drawing on over ten years of experience in perfecting the most competitive model for Partners to sell, deliver, manage, and invoice cloud communication services, we are now focused on enhancing the exceptional experiences your customers seek. This transformation highlights our commitment to not only meet but also exceed the ever-changing demands of the market, ensuring our partners remain at the forefront of innovation and excellence. As we evolve, we aim to create a seamless connection between technology and user satisfaction, solidifying CoreNexa's position as a leader in the industry.

VoiceLogix emerges as a leading provider of innovative cloud-based communication and contact center solutions tailored for businesses. Whether your company is a single entity or spans multiple locations, VoiceLogix's Unified Communication services effectively unite your teams and facilities into a streamlined, intuitive platform that simplifies your operations. Offering superior enterprise-level technology housed in state-of-the-art data centers, even small to medium-sized businesses can leverage centralized management, along with features such as audio and video conferencing, mobile collaboration applications, voicemail-to-email transcription, call recording, and faxing via email, all at a cost-effective monthly rate. Our focus lies in helping you unify your entire network infrastructure with a scalable and customer-centric unified communication solution, designed specifically to enhance employee productivity, foster collaboration, and encourage greater mobility within your organization. By opting for VoiceLogix, you enable your team to operate with increased efficiency and effectiveness, regardless of their physical location. This commitment to seamless communication paves the way for a more connected and agile workforce.

Your enterprise, effortlessly integrated. The next generation of Unified Communications as a Service (UCaaS) allows you to maintain communication across different devices no matter where you are. The cloud-based UniVoxx Platform ensures that your phone lines stay operational, even during a power failure at your office. With our mobile app, your team can easily handle calls, allowing business processes to continue smoothly. Whether you have a single extension or up to 100,000, connecting numerous locations is straightforward and efficient. All communications are protected with end-to-end encryption, guaranteeing that only authorized users can view the exchanged messages. Backed by robust enterprise-grade data centers, we offer an impressive uptime guarantee of 99.99%. Moreover, our platform includes seamless integrations that enable real-time data exchange across various applications, greatly improving business efficiency and aiding informed decision-making. This cutting-edge strategy not only enhances operational productivity but also positions your business favorably in an ever-evolving, interconnected landscape. By embracing these advanced solutions, you can ensure that your organization thrives amidst the challenges of today's digital environment.

A cloud-based solution significantly expands the corporate office's ability to connect with remote and mobile employees, acting as an integrated system that enhances communication and productivity throughout the workforce. By leveraging cloud-based communication tools, businesses can avoid the hassles associated with purchasing, installing, and maintaining traditional on-site telephone systems. Additionally, these solutions make it easy to extend corporate phone systems to remote locations and mobile team members, while enabling the integration of multiple collaboration tools into a single, cohesive platform. Nevertheless, a major challenge lies in identifying a solution that ensures optimal reliability, quality, and scalability to meet diverse business needs. The GDS nCONTACT™ Hosted Unified Communications Service features a user-friendly interface that merges voice, presence, and chat capabilities, thereby promoting collaboration and enhancing overall productivity. Crafted by experienced networking and communication experts at GDS, this service is hosted in secure, enterprise-grade data centers and backed by outstanding customer support. Furthermore, implementing such a cloud-based solution not only streamlines operations but also positions organizations for future adaptability and growth, ensuring they remain competitive in an ever-evolving market. Ultimately, the strategic adoption of these technologies can lead to significant long-term benefits for businesses.

Send timely and secure transactional messages, one-time passwords, and promotional content straight to your customers' mobile devices. Our robust platform includes features like IVR, Click-to-Call, call forwarding, call recording, and call masking, making it adaptable for any application, website, or platform. Connect with your customers on popular instant messaging applications while easily sharing media files. Improve your customer interactions by automating engagement processes with AI-powered chatbots built for scalability. Utilize our intuitive drag-and-drop visual editor to create communication workflows across various channels, or choose from our selection of pre-designed templates. Although our support team is always ready to assist, most users will find they can manage everything independently. We emphasize enterprise-level security, particularly for clients operating in heavily regulated sectors. Our technology is designed to enhance any communication channel without limitations, ensuring you can effectively and efficiently reach your audience. Furthermore, our cutting-edge features enable you to optimize customer engagement in unprecedented ways, fostering stronger relationships with your clientele.

Conventional business phone systems often prove to be a complete drain on time and resources. After selling you their products, they leave you to manage everything from extensions to employee training, as well as troubleshooting any issues that arise. This lack of support can jeopardize the reputation and success of your business, which you have worked tirelessly to establish. Moreover, remote employees are often unable to receive calls, forcing customers to hang up or try reaching them on their mobile phones instead. You may also find yourself constrained by a limited number of lines and without call waiting, which can lead to frustrating busy signals and lost opportunities. In contrast, our VoIP phones offer an impressive 99.9% uptime, a reliability that outperforms traditional landlines, and they can be operational within just 24 hours. Additionally, we provide round-the-clock support to address any inquiries you might have, ensuring your business communications run smoothly at all times. With our services, you can focus on what truly matters—growing your business without the hassle of outdated phone systems.

Fuze is recognized as the foremost global platform for cloud-based communication and collaboration specifically designed for enterprises. It simplifies the complexities of managing traditional communication systems, guaranteeing outstanding voice clarity and dependable service with unlimited calls to over 110 countries through more than 50 carriers, making it particularly advantageous for businesses with a strong international footprint. With a decade of expertise in assisting clients globally, we provide a strategic framework to enhance the advantages of your Fuze implementation. This all-encompassing application works seamlessly across different locations and devices, offering valuable insights into user engagement, usage patterns, and overall organizational productivity. Elevate your communication strategies with the leading cloud platform that combines unified voice, high-definition video conferencing, real-time messaging, content sharing, and contact center solutions in one comprehensive package, transforming the way teams work together and interact. By adopting Fuze, you not only embrace the future of communication but also unlock the full capabilities of your enterprise, paving the way for enhanced collaboration and efficiency.

Presenting a tailored communication solution developed on a premier public cloud platform that boosts productivity in the workplace. MiCloud Flex is designed to deliver a unique experience for both your employees and customers alike. By harnessing the formidable reliability, security, and scalability of Google Cloud, MiCloud Flex guarantees dependable uptime and ensures compliance with necessary regulations you can rely on. This all-inclusive cloud offering facilitates unified, scalable, and mobile communication that is available to anyone, anywhere, on any device. It provides all the essential tools needed to enhance your communication strategy, promoting greater mobility, sophisticated enterprise and team collaboration, as well as exceptional customer service—without the costs and complexities often tied to traditional on-premises communication systems. Experience an enterprise-level communication solution in the cloud with customizable options that seamlessly fit into popular business applications. With MiCloud Flex, you benefit from a holistic, single-cloud solution from the leading cloud provider, effectively streamlining all your communication requirements. In the current fast-moving landscape, a dependable cloud-based communication system is not just advantageous but vital for maintaining a competitive edge. Embracing this innovative solution can significantly transform how your organization interacts both internally and externally.

FortiVoice and FortiFone deliver a comprehensive communication solution that integrates calling, conferencing, chat, fax, and mobility options. By combining FortiVoice's robust system with FortiFone's high-definition audio, Fortinet's enterprise-level phone systems empower organizations to meet the evolving communication needs driven by infrastructure advances, remote or hybrid work settings, and bring-your-own-device practices. This integrated platform brings together various communication tools, allowing teams to collaborate efficiently and navigate contemporary communication obstacles without facing extra resource or financial strain. With the incorporation of calling, conferencing, chat, fax, and mobile features, FortiVoice significantly boosts organizational connectivity and enhances communication workflows. Additionally, the extensive array of communication and security tools within FortiVoice is organized on an intuitive platform, which facilitates management across different devices, users, and locations. Designed for straightforward deployment and customization, businesses can easily adapt it to their unique workflows, thereby increasing operational productivity. Moreover, FortiVoice is equipped with state-of-the-art security and encryption measures, ensuring that business discussions are protected and sensitive data is kept secure, thereby fostering trust and reliability in corporate communications. This blend of advanced functionality and robust security not only makes FortiVoice an indispensable asset for modern enterprises but also positions it as a leader in the unified communication landscape.

In a fully integrated workspace, users can enjoy seamless voice calls, instant messaging, web conferencing, file and image sharing, convenient drag-and-drop functionalities, and effective task management all in one place. This unified communication experience is available across multiple devices, whether being used on a desktop or a mobile platform. ZAC boosts productivity through its suite of collaboration tools, which encompass voice, video, messaging, and sharing options, simplifying teamwork and enhancing efficiency. With MX Mobile, your workflow continues smoothly, even while you are on the go. All features of ZAC are readily accessible on both iOS and Android devices, providing flexibility for all users. Furthermore, ZAC can be utilized as a desktop application or via the WebZAC browser interface, offering a no-download, cross-platform solution compatible with various web browsers for maximum accessibility. The comprehensive nature of these features positions ZAC as an essential tool for effective communication and collaboration in today’s fast-paced work environment. Ultimately, ZAC is designed to streamline interactions and facilitate teamwork, ensuring that users can connect and collaborate effortlessly.

Whelp is a cloud-based AI service designed to deliver accelerated and tailored customer support. It caters to various industries, including BPOs, call centers, and sales teams in sectors such as airlines, healthcare, education, and banking. Users can access all communication channels from a single interface, ensuring a seamless experience. By providing customized support, businesses can forge enduring relationships with their customers. The chatbot feature automates the collection of customer data even when your team is offline. You can utilize live chat to engage potential leads through your website, fostering meaningful interactions that enhance customer loyalty. This system allows you to resume conversations from where the customer left off, eliminating the need for repetitive summaries. Customers enjoy exceptional service across multiple platforms, including voice, chat, SMS, email, and WhatsApp, all accessible from one convenient screen without the need for additional plug-ins or add-ons. With Whelp, your customers will receive swift, personalized assistance, leading to increased satisfaction and retention. This innovative approach not only streamlines communication but also empowers businesses to respond effectively to customer needs in real-time.

Synkato functions as a comprehensive unified communications (UCaaS) platform designed specifically for modern businesses. It facilitates effortless collaboration by integrating multiple communication channels and tools into one unified interface. Through Synkato, organizations benefit from a cloud-based telephone system that includes a flexible softphone, enabling teams to engage in calls and messaging from nearly any location. This solution not only enhances overall productivity but also improves the quality of interactions among team members and clients. The platform’s Chat+ feature further boosts user participation by supporting discussions in public forums, team collaborations, and private messaging. Moreover, it empowers businesses to create workflows for customer communication through text messages. Synkato also simplifies operations by incorporating video conferencing features, allowing users to easily plan meetings or start impromptu video calls with just a few clicks, accommodating an unlimited number of participants. To top it off, the platform prioritizes customer satisfaction by offering a suite of advanced contact center tools aimed at improving the client experience. In essence, Synkato combines all these functionalities to ensure that businesses can function more effectively while keeping customer needs at the forefront of their operations. This holistic approach ultimately positions Synkato as an indispensable tool for enterprises striving for excellence in communication and collaboration.