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What is OpenTouch Enterprise Cloud?

Elevate your path to digital transformation by utilizing communication methods designed for the contemporary landscape. Today's businesses aim to empower their teams to work from anywhere while also delivering outstanding experiences for their digital clientele; however, they frequently face challenges such as limited internal resources and insufficient budgets to adopt these cutting-edge communication systems. By embracing communications as a service tailored for the digital age, organizations can accelerate their transformation initiatives significantly. Alcatel-Lucent Enterprise provides a user-centric communication model charged monthly, enabling employees to excel in their roles. IT teams can enhance operational efficiency and manage costs more effectively to meet organizational demands, while also benefiting from enhanced service quality. It is crucial to ensure uninterrupted connectivity between on-site personnel and remote workers to uphold business continuity, all while maintaining robust security measures. Critical calls can be efficiently handled, and all team members can utilize user-friendly call management capabilities. Additionally, facilitate an exceptional customer journey with quick and reliable responses, creating an interaction atmosphere similar to that of a conventional office setting. These innovations empower organizations to fully adopt the evolving landscape of work and lay a foundation for future growth and adaptation. In doing so, they position themselves to thrive in an ever-changing marketplace.

What is ComTec?

ComTec delivers cutting-edge unified communications as a service (UCaaS) and advanced phone systems designed to transform how businesses manage their communications. Our offerings include a wide range of features such as on-site chat, automated messaging, and effortless call transfers, all of which provide indispensable tools to improve customer satisfaction and enhance profitability. The effective transmission of information—encompassing voice, data, and video—is fundamental to almost every modern enterprise. With a strong commitment to client satisfaction and extensive industry expertise, we help you articulate and achieve your communication goals with precision. From implementing dedicated fiber networks to managing disaster recovery plans, our services enable you to build and maintain a strong and efficient network. As your reliable local partner for cloud technology solutions and all-encompassing business infrastructure services, we work closely with you to design, execute, and manage a customized solution that meets your unique technological needs. By leveraging transparency, in-depth market insights, and significant purchasing power, we offer structured services that lead to substantial cost savings. Opt for ComTec to refine your communication strategies and ensure that you stay ahead of the competition in your field, while also fostering long-term partnerships built on trust and shared success.

Media

Media

Integrations Supported

Microsoft Teams
Google Workspace
HubSpot CRM
HubSpot Customer Platform

Integrations Supported

Microsoft Teams
Google Workspace
HubSpot CRM
HubSpot Customer Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alcatel Lucent Enterprise

Company Location

India

Company Website

www.al-enterprise.com/en/products/platforms/opentouch-enterprise-cloud

Company Facts

Organization Name

ComTec

Company Location

United States

Company Website

comtecsystems.net

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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