Yeastar P-Series PBX System Reviews

The transition to Yeastar has been a complete success both for us as an MSP and for our clients. The reliability, pricing transparency, and overall value stand in stark contrast to what has become of 3CX’s partner experience. Yeastar’s approach - fair licensing, accessible support, and responsive development - feels like a throwback to what tech partnerships should be: collaborative, honest, and mutually beneficial. Our clients have noticed fewer issues, smoother user experiences, and lower costs. For an MSP managing multiple deployments, Yeastar has quickly become our go-to solution for cloud and hybrid PBX implementations.

After years wrestling with 3CX’s increasingly difficult support model, unpredictable licensing, and nickel-and-dime feature upsells, Yeastar has been a refreshing change. The platform includes full-featured capabilities out of the box - call center tools, remote extensions, voicemail-to-email, integrated chat, and much more- all available without requiring constant add-on purchases or subscription upgrades. Support has been immediate and hands-on; tickets are answered by people who actually understand the product, and feedback loops are short. Documentation is thorough and written clearly enough for rapid deployment or troubleshooting, which saves our techs significant time when rolling out systems for clients. The partner community is also strong, active, and collaborative, making it easy to find best practices and share knowledge.

No solution is perfect, and Yeastar is still newer to some of our larger enterprise deployments, meaning a few integrations require extra planning - particularly for niche CRM platforms or legacy on-prem setups. The management interface, while intuitive, could benefit from a bit more polish in bulk workflows (for example, batch user or extension management). That said, Yeastar’s development team has been responsive to feedback, and we’ve already seen updates that address partner suggestions in real time.

Very happy with this product. Yeastar's engineering, development and marketing teams are responsive to the market to keep this product full-front on consideration of new prospects.

Wide selection of user-rich features that everyday users will enjoy to boost their productivity daily. Integration into large variety of CRMs, and other largely used databases. AI Integration offerings beginning in 2025, offer more productivity achievements. Best of all, user experience and learning is easy and intuitive.

No tenant service. Can implement multiple companies into system, but true separation not yet possible.

As a reseller and administrator who installs and manages PBX systems, Yeastar P-Series has been reliable and straightforward to deploy. It offers strong core telephony features with an intuitive interface, making it a practical and cost-effective solution for small and mid-size businesses.

Yeastar P-Series PBX is easy to deploy and manage for multiple clients. The interface is clean, provisioning is fast, and features like IVR, call routing, SIP trunking, and queue management work reliably. It integrates well with most IP phones and providers, making it ideal for SMB deployments.

The desktop and mobile applications work reliably for daily use, but they could be improved to better match the polish and feature depth offered by some larger PBX providers. Additional UI refinement and expanded functionality in the apps would enhance the overall user experience.

The P-Series PBX lineup and the YCM are just a breath of fresh air for my company. Simple, powerful.

Yeastar is a great company. They truly care about being the best and helping thier partners be the best. The Yeastar product line is feature rich, simple, and evolving quickly to meet the needs of their clients. More often than not, Yeastar brings a solution to the table at the exact moment it is needed. They listen to their partners.

Yeastar hardware (ATA's) could be better. Tends to be buggy.

the nicest people to deal from Sales onboarding to technical support
also every item comes with free 30 day trial without asking for any sort of payment in advanced
*** this alone shows how wonderful they are and believe in their products

easy to learn with all functionality includes Auto provisioning on all devices
setting up Trunks, Extensions, and all security options in place

easy to understand any part and professional videos in every aspect or feature

took a while to find them should be more advertised on google and AI

Yeastar's approach to unified communication is unparalleled. Every feature is thought out and crafted carefully in their platform to make the best user experience possible.

- The SMS integration is great and allows for a lot of flexibility for users to take care of incoming requests.
- The call queues and ring groups are also very well implemented and more intuitive than many other platforms offer.
- Very reliable system
- New features on a regular basis, very active development
- The new CDR offers unique insight into call flow I have not seen on any other platform.

Sometimes it is a bit long to get support because of time zone difference; however, the distributor/partner offering the solution is generally a better place to get support.

Overall my experience with Yeastar as a company and their platform has been great. From the support, account managers, features, documentation, etc. They really do listen to their partners and value their opinions.

The setup process for onboarding our new customers is really simple and fast. The P-Series PBX has really great features and they're constantly bringing in new features and tools. Which is amazing. Also managing and supporting our customers in their platform is very easy and intuitive. Their support has been fantastic as well.

There isn't really anything I don't like. Many things can be customized or changed if needed, and a lot of times the new updates end up bringing what we need or fixing it.

The ease of use and the impressive array of well organized features is top notch. The migration process is painless and straightforward, offering much better control over phone provisioning and registration. Not needing SBC units is a huge plus, RPS registration has worked perfectly and eliminated the need for extra hardware. As with any new system, there is a small learning curve, but for any IT administrator, that’s just part of our exciting daily routine.

Both for the user and administrator, the interfaces are not as cluttered. Our clients that moved from 3CX to Yeastar immediately showed their approval for the screen layout and organization. I've had several contacts from Yeastar requesting ideas and surveying what clients think about the solution. This is really the best way to market a product and make it grow. The interface is significantly less cluttered for both users and administrators. Our clients who migrated from 3CX to Yeastar immediately expressed their approval of the intuitive screen layout and organization.

What truly stands out is Yeastar’s engagement; I have been contacted several times for feedback and surveys regarding our clients' experiences. This is the best way to market a product and ensure sustainable growth. We are consistently impressed with their response times and dedication to both the product and their partners. The constant stream of improvements and new features gives us the confidence to lead with this solution. This level of vendor-partner relationship makes it easy to invest the time and resources necessary to promote the brand. Thank you, Yeastar, for saving us and our clients!

There really isn't anything we dislike. We previously suggested a "Dark Mode" to accommodate users with visual sensitivities; remarkably, it was available in Beta just a month later. After testing, we found the new features to be flawless.

Great same or quick setup time than 3CX , short learning curve.
Clean simple setup.
Great pricing.

Pricing.
Cleaner setup than 3CX.
Feels like they will support for years to come as self hosted - unlike 3CX.
4SC / 4CC options, unlike 3CX now only 8 SC.

Azure Market place didn't open all the port in the setup.