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What is OpenTouch Enterprise Cloud?

Elevate your path to digital transformation by utilizing communication methods designed for the contemporary landscape. Today's businesses aim to empower their teams to work from anywhere while also delivering outstanding experiences for their digital clientele; however, they frequently face challenges such as limited internal resources and insufficient budgets to adopt these cutting-edge communication systems. By embracing communications as a service tailored for the digital age, organizations can accelerate their transformation initiatives significantly. Alcatel-Lucent Enterprise provides a user-centric communication model charged monthly, enabling employees to excel in their roles. IT teams can enhance operational efficiency and manage costs more effectively to meet organizational demands, while also benefiting from enhanced service quality. It is crucial to ensure uninterrupted connectivity between on-site personnel and remote workers to uphold business continuity, all while maintaining robust security measures. Critical calls can be efficiently handled, and all team members can utilize user-friendly call management capabilities. Additionally, facilitate an exceptional customer journey with quick and reliable responses, creating an interaction atmosphere similar to that of a conventional office setting. These innovations empower organizations to fully adopt the evolving landscape of work and lay a foundation for future growth and adaptation. In doing so, they position themselves to thrive in an ever-changing marketplace.

What is MangoApps?

MangoApps is a comprehensive digital workplace platform that unites your intranet, frontline employee app, collaboration tools, and AI-powered knowledge services into one secure, intuitive hub. Built for both corporate offices and on-the-go frontline teams, it replaces the inefficiency of juggling separate apps by delivering communication, resources, and workflows through a single, consistent experience—accessible anywhere, on any device. Instead of scattering news, training, documents, schedules, and task lists across multiple systems, MangoApps centralizes them for instant access. Employees can search for answers, contribute updates, join discussions, and complete their work without switching contexts. Intelligent AI Assistants provide fast, role-specific results, while automation features reduce repetitive tasks and help teams focus on high-value work. With 200+ integrations to popular enterprise systems, MangoApps acts as the launchpad for daily operations while keeping existing tools in place. From onboarding new hires and managing projects to running recognition programs and shift scheduling, the platform adapts to each organization’s unique workflows. Enterprise-grade security—including HITRUST, SOC 2 Type II, and ISO 27001—ensures sensitive data remains fully protected and compliant. Adoption rates regularly exceed 90%, and organizations consistently report measurable improvements in employee engagement, retention, and productivity. Whether you’re connecting a few hundred staff or coordinating a global workforce of hundreds of thousands, MangoApps bridges the gap between headquarters and the frontline—reducing app sprawl, improving knowledge flow, and fostering a connected culture where every employee has the tools, training, and communication they need to thrive.

Media

Media

Integrations Supported

Google Workspace
Microsoft Teams
Adobe Experience Manager
Cornerstone LMS
Dropbox
Jira Work Management
Mailchimp
Microsoft 365
Microsoft Clarity
Microsoft SharePoint
Ping Identity
Rise Vision
Salesforce
ScreenCloud
ServiceNow
Tableau
Workday HCM
Wufoo
X (Twitter)
Zendesk

Integrations Supported

Google Workspace
Microsoft Teams
Adobe Experience Manager
Cornerstone LMS
Dropbox
Jira Work Management
Mailchimp
Microsoft 365
Microsoft Clarity
Microsoft SharePoint
Ping Identity
Rise Vision
Salesforce
ScreenCloud
ServiceNow
Tableau
Workday HCM
Wufoo
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alcatel Lucent Enterprise

Company Location

India

Company Website

www.al-enterprise.com/en/products/platforms/opentouch-enterprise-cloud

Company Facts

Organization Name

MangoApps

Date Founded

2007

Company Location

United States

Company Website

www.mangoapps.com

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

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