Ratings and Reviews 6 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Site24x7 Reviews & Ratings
    717 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,556 Ratings
    Company Website
  • NMIS Reviews & Ratings
    14 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    2,427 Ratings
    Company Website
  • LogicMonitor Reviews & Ratings
    1,038 Ratings
    Company Website
  • Pulseway Reviews & Ratings
    459 Ratings
    Company Website
  • UptimeRobot Reviews & Ratings
    639 Ratings
    Company Website
  • ManageEngine EventLog Analyzer Reviews & Ratings
    154 Ratings
    Company Website
  • Auvik Reviews & Ratings
    650 Ratings
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,310 Ratings
    Company Website

What is Opsgenie?

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

What is Alert Catcher?

Optimize Incident Notifications with Alert Catcher, which streamlines the merging and automation of alerts from critical systems such as SIEM and EMS. Users have the ability to customize notifications to fit their preferences, while the escalation process effectively creates tickets within Jira Service Desk. This solution is particularly advantageous for the Information Security Management team, Jira Service Desk platform administrators, and those overseeing applications from outside information systems. Additionally, IT and software development teams benefit from a tailored endpoint for incident creation and updates, incorporating specific restrictions for these processes and allowing for the aggregation of incidents based on predefined criteria to generate problems. With a variety of connection types for third-party systems and the potential for workflow enhancements in Jira, Alert Catcher also enables bi-directional integrations. The system is crafted to seamlessly connect with an extensive range of SIEM and EMS platforms, ensuring that it effectively captures requirements from external sources by introducing a new component referred to as a connection. This comprehensive approach not only boosts operational efficiency but also fosters better collaboration across different departments, ultimately leading to a more cohesive incident management process.

Media

Media

Integrations Supported

APIANT
Blink
Blink
CA Flowdock
Circonus IRONdb
ConnectWise PSA
Cypago
F5 Distributed Cloud Platform
Icinga
Jira
LOGIQ
OnlineOrNot
Opal
OpsLevel
Opster
Pagerly
Shoreline Incident Insights
Slack
Statuspal
Vityl IT & Business Monitoring

Integrations Supported

APIANT
Blink
Blink
CA Flowdock
Circonus IRONdb
ConnectWise PSA
Cypago
F5 Distributed Cloud Platform
Icinga
Jira
LOGIQ
OnlineOrNot
Opal
OpsLevel
Opster
Pagerly
Shoreline Incident Insights
Slack
Statuspal
Vityl IT & Business Monitoring

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per user per month
Free Trial Offered?
Free Version

Pricing Information

$10 per user, one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.opsgenie.com

Company Facts

Organization Name

Softlist

Date Founded

2004

Company Location

Poland

Company Website

alertcatcher.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Popular Alternatives

Popular Alternatives

SIGNL4 Reviews & Ratings

SIGNL4

Derdack