Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 5 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • GOAT Risk Reviews & Ratings
    68 Ratings
  • SBS Quality Management Software Reviews & Ratings
    7 Ratings
    Company Website
  • OptiSigns Reviews & Ratings
    7,880 Ratings
    Company Website
  • D&B Risk Analytics Reviews & Ratings
    80 Ratings
    Company Website
  • Predict360 Reviews & Ratings
    18 Ratings
    Company Website
  • QBench Reviews & Ratings
    142 Ratings
    Company Website
  • Encompassing Visions Reviews & Ratings
    13 Ratings
    Company Website
  • Interfacing Integrated Management System (IMS) Reviews & Ratings
    71 Ratings
    Company Website
  • Propel Reviews & Ratings
    199 Ratings
    Company Website
  • Intelex Reviews & Ratings
    165 Ratings
    Company Website

What is OptiOp?

The first step involves measurement, where it is noted that clients often evaluate the customer service delivered by their teams through methods such as listening to phone calls, scrutinizing chat interactions, or examining posts on social media platforms like Twitter and Facebook. Nevertheless, the findings are typically recorded in spreadsheets, which can lead to a scenario where, after several weeks, deriving valuable insights becomes so labor-intensive that the quality program suffers. OptiOp streamlines this process by allowing users to easily formulate and update evaluation forms, perform quick assessments across different skills and communication channels, offer feedback during employee meetings, and monitor action items effectively. It also tracks the duration taken to provide feedback and ensures that employees confirm receipt of that feedback. Moreover, users can take advantage of the chatbot feature to request a demo of the service, making the process even more user-friendly. Beyond basic measurements, the benefits of OptiOp are extensive—consistent implementation of both assessment and feedback is vital, which is why OptiOp promotes efficient calibration sessions that bring your evaluation or quality assurance team together for enhanced collaboration and superior results. This holistic approach not only elevates service quality but also nurtures a culture of ongoing improvement within your organization, ultimately leading to better customer satisfaction and loyalty.

What is AdaptiveGRC?

In collaborating with firms in regulated sectors, we have discovered that many find the execution of GRC (Governance, Risk, and Compliance) tasks to be not only labor-intensive but also ineffective. To address this challenge, we developed AdaptiveGRC, a holistic solution specifically designed to seamlessly integrate governance, risk, and compliance processes. The key differentiator between achieving success and facing setbacks lies in your capacity to swiftly and efficiently gauge, oversee, and manage your GRC activities. This innovative tool minimizes manual labor, allowing you to concentrate on what truly matters for your organization. AdaptiveGRC encompasses various modules, including: a. Internal Audit, which enhances your audit planning, execution, and outcome assessment. b. Risk Management, which facilitates risk oversight in line with established guidelines, enables you to define and monitor treatment strategies, and provides visual insights into risks. c. A Compliance Module that simplifies and hastens the management of multiple regulatory requirements without redundant efforts, and much more. Whether you opt for an individual module or the entire suite of solutions, your organization stands to gain significant operational efficiencies and immediate access to management reports. If you find yourself overwhelmed by spreadsheets and lacking in automation, we invite you to schedule a consultation with our specialists so we can tackle these challenges together and optimize your GRC processes.

Media

Media

Integrations Supported

Active Directory
Facebook
Okta
OneTrust Third-Party Management
Ping Identity
Prevalent
ServiceNow
Workday Extend
X (Twitter)

Integrations Supported

Active Directory
Facebook
Okta
OneTrust Third-Party Management
Ping Identity
Prevalent
ServiceNow
Workday Extend
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

At the touch of a button

Date Founded

2013

Company Location

United Kingdom

Company Website

www.optiop.com

Company Facts

Organization Name

C&F

Date Founded

2001

Company Location

Poland, United States, Germany

Company Website

www.adaptivegrc.com

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

GDPR Compliance

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

GRC

Auditing
Disaster Recovery
Environmental Compliance
IT Risk Management
Incident Management
Internal Controls Management
Operational Risk Management
Policy Management

Integrated Risk Management

Audit Management
Compliance Management
Dashboard
Disaster Recovery
IT Risk Management
Incident Management
Operational Risk Management
Risk Assessment
Safety Management
Vendor Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Popular Alternatives

TelStrat QM Reviews & Ratings

TelStrat QM

Serenova

Popular Alternatives

Doc Sheets Reviews & Ratings

Doc Sheets

Goda Software
Total Lean Management (TLM) Software Reviews & Ratings

Total Lean Management (TLM) Software

Lean & Mean Business Systems
ClearGRC Reviews & Ratings

ClearGRC

Clear Infosec
Compliance Aspekte Reviews & Ratings

Compliance Aspekte

expertree consulting GmbH
SpheraCloud Reviews & Ratings

SpheraCloud

Sphera