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SilverwareSilverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.
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What is Optima PMS?
Optima PMS is a robust software solution tailored to optimize hotel management while boosting revenue. This cutting-edge platform enables users to oversee various aspects such as pricing tactics, yield management, and calendar operations, effectively addressing all areas of hotel management. With its integrated Booking Engine, users can easily modify rates and discounts right within Optima PMS, guaranteeing a superior experience for guests. Moreover, the system supports smooth integrations with numerous partners and service providers, ensuring compatibility with leading online travel agencies (OTAs), meta-search engines, business intelligence tools, email marketing platforms, payment gateways, and more. To streamline guest communication and address inquiries swiftly, the software compiles all incoming messages onto a single interface, allowing for prompt data evaluation and immediate responses. In addition, the customer relations feature monitors guest interactions from booking through check-out, fostering a tailored service approach that enhances hospitality. This comprehensive strategy not only boosts operational productivity but also greatly elevates guest satisfaction and fosters loyalty among patrons. Ultimately, Optima PMS stands out as an essential tool for hotels aiming to thrive in a competitive market.
What is Optima-CRM?
Customer Relationship Management, often abbreviated as CRM, includes a diverse array of tools and concepts. Optima-CRM is a standout software tailored specifically for the real estate industry, focusing on proven strategies that help users manage their businesses and team interactions effectively. It is designed to meet the needs of individuals across the spectrum, from experienced veterans to newcomers. This software facilitates a variety of real estate transactions, encompassing residential, commercial, industrial, and land sales, allowing comprehensive management from any device at any given moment. In contrast to other platforms that may stagnate, Optima-CRM is dedicated to continuous improvement, regularly adding features that reflect market changes and global trends. Our development is heavily guided by insights from our worldwide clientele. Moreover, the platform offers multilingual capabilities, so users can engage in their preferred language. Our commitment to customer experience is further supported by a readily available multilingual support team, accessible through phone, email, chat, tickets, or in-person visits, ensuring you receive assistance whenever necessary. This dedication to providing exceptional support and flexibility distinctly positions Optima-CRM within the competitive realm of real estate management software, making it a top choice for professionals in the field. The emphasis on user feedback and constant innovation creates a dynamic environment that benefits all clients.
Integrations Supported
trivago
API Availability
Has API
API Availability
Has API
Pricing Information
$2000 one-time payment
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Silverbyte Systems
Date Founded
1992
Company Location
Israel
Company Website
silverbyte.com/optima-solutions/
Company Facts
Organization Name
OptimaSys Group Spain
Company Location
Spain
Company Website
optima-crm.com/en/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Real Estate Agency
Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management
Real Estate CRM
Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Real Estate Transaction Management
Accounting
Appointment Scheduling
CRM
Commission Management
Contract Management
Critical Date Alerts
Document Templates
Electronic Signature
File Sharing
Task Management
Transaction Review
