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What is Optima Pro?

Optima Pro field service software is designed to help manage work orders, warranties, service contracts, field scheduling, spare parts inventory, and the overall organization of service operations. This popular tool from Damco enhances efficiency in field service tasks by effectively aligning service delivery teams based on their skills and availability while also managing service contracts with features for automatic renewal. Additionally, it allows for the generation and modification of invoices, and provides dispatchers and managers with real-time tracking of agents' locations. Within the field service sector, one particular segment faces ongoing challenges in coordinating its activities, which include overseeing on-site services, dispatching technicians for repairs and maintenance, and complying with customer service level agreements (SLAs). This constant pressure underscores the importance of effective management solutions in ensuring timely and quality service delivery.

What is Optima?

A cutting-edge digital oilfield analytics platform driven by IoT technology is transforming operational efficiency and resource management. Optima leverages machine learning analytics to reshape how businesses in the oil and gas industry manage their operations and assets. By focusing on transparency, real-time reporting, and scalability, the platform utilizes enriched data to boost productivity and achieve significant cost savings. This adaptable solution can be deployed in both cloud and on-premise environments, allowing for seamless integration with current workflows. Through the integration of IoT, blockchain, and AI features within an intuitive microservices architecture, it delivers a customized and easily accessible strategy for data-enhanced decision-making across the energy sector. Our data analytics rule engine connects workflows, teams, and high-frequency data, providing deeper insights while also offering easy import/export functionalities and a robust document archive for quick access. This state-of-the-art platform not only equips organizations to make well-informed decisions but also fosters collaboration among various departments within the industry, ultimately driving innovation and growth. By facilitating enhanced communication and shared insights, it paves the way for a more connected and efficient energy landscape.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Free to Start
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Achieva.ai

Date Founded

1996

Company Location

United States

Company Website

achieva.ai/

Company Facts

Organization Name

Kellton

Company Location

India

Company Website

www.kellton.com/products/optima

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Oil and Gas

Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

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