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What is Optoro?
A Comprehensive Returns Solution Customized for Retailers and Brands. Easy for consumers. Beneficial for retailers. Sustainable for the planet. From the instant a customer starts a return to the later stages of warehouse processing and reselling, we offer a powerful solution for retailers and brands that seek to improve outcomes at every phase of the returns process. Boost customer loyalty and reduce churn rates with a tailored and fully personalized online Returns Experience. Save costs by enhancing returns processing and routing through insights derived from data-driven Returns Management. Additionally, unlock the full potential of returned items and minimize environmental impact by channeling products to their most effective platforms using superior ReCommerce strategies. Our all-inclusive approach not only helps retailers streamline their operations but also allows them to play a proactive role in promoting sustainability and responsible consumption. This synergy between profitability and environmental stewardship ultimately creates a win-win scenario for both businesses and the planet.
What is Involves Stage?
With Involves Stage, you possess all the essential tools required to orchestrate a successful event, featuring state-of-the-art technology and intelligence specifically designed for points of sale and strategic management. You can oversee your team's performance and critical metrics with unmatched accuracy, which enhances productivity while simultaneously reducing expenses. Involves Stage transcends being merely an innovative technological tool; it represents a holistic strategy that guarantees effective outcomes through a distinctive framework centered on three fundamental pillars: productivity, execution, and intelligence. By leveraging Image Recognition technology, companies can significantly decrease data collection time by up to 80% at points of sale, while also increasing sales by as much as 20% in areas supported by field representatives. You have the ability to monitor the goals of each segment in real-time, meticulously categorized by channel and product assortment, ensuring exceptional detail and precision. Obtain swift access to intricate insights regarding your strategies, systematically organized by sales channels, operational regions, and store profiles, among various other potential segmentations, all while enabling ongoing adjustments to meet evolving market needs. This capability not only streamlines operations but also empowers your business to stay ahead of competitors in a dynamic marketplace.
Integrations Supported
Canopy
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Optoro
Date Founded
2004
Company Location
United States
Company Website
www.optoro.com
Company Facts
Organization Name
Involves
Company Location
Brazil
Company Website
involves.com/stage/en/
Categories and Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection