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What is Optum Patient Care Management?

To improve healthcare results, it is crucial to view the patient as a whole, empower both the individuals receiving care and their support teams, and enhance the scalability and effectiveness of care management initiatives. Optum® Patient Care Management allows organizations to take a proactive and informed approach to managing patient care across the healthcare landscape, creating sustainable networks that foster authentic patient-centered experiences throughout all stages of the healthcare journey. By developing intelligent workflows that automatically initiate necessary actions and crafting precise interventions along with personalized care plans, Optum Patient Care Management empowers care managers to focus on vital aspects that greatly affect the quality and cost of care. Additionally, by collating and standardizing various clinical and claims data, alongside an ever-growing collection of sociodemographic, behavioral, and self-reported patient information, Optum offers a thorough, 360-degree perspective of each patient involved in care coordination. This comprehensive strategy guarantees that healthcare delivery is not only thorough but also specifically designed to cater to the distinct needs of every individual effectively, thereby improving overall patient satisfaction and outcomes. Ultimately, this innovative approach helps foster stronger relationships between patients and providers, driving better health results in the long run.

What is Dragonfly PHD?

An optimized online booking and registration system ensures that all essential details are collected in advance. Effective communication with patients is maintained through email, text, and chat, providing reminders and follow-ups for post-care. Automated reporting simplifies the insurance claims process and complies with regulatory requirements, all while upholding stringent privacy and security measures. Additionally, the platform allows for efficient management of vaccinations and testing on a large scale, incorporating features for scheduling, intake, reporting, and follow-up. Accessible on both smartphones and tablets, it eliminates the need for a specific app. The integration of a paperless lab system delivers immediate test results to enhance patient experience. Confirmation messages are sent via text and email to keep patients updated about their appointments. A flexible scheduling tool enriches your website's events and employer dashboard, while features like state reporting, registry integration, and claims processing exports improve operational efficiency. Built upon a strong enterprise software foundation capable of processing millions of transactions, the system offers customizable templates designed to effectively showcase your services. This all-encompassing solution not only increases patient engagement but also streamlines administrative processes for healthcare providers, leading to improved service delivery and patient satisfaction. Overall, it represents a significant advancement in the healthcare management landscape.

Media

Media

Integrations Supported

Avalon Laboratory System
CareBridge
Coin Metrics

Integrations Supported

Avalon Laboratory System
CareBridge
Coin Metrics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

5% fee per procedure
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Optum

Company Location

United States

Company Website

www.optum.com/business/solutions/provider/data-analytics/patient-care-management.html

Company Facts

Organization Name

Dragonfly PHD

Date Founded

2019

Company Website

dragonflyphd.com

Categories and Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Categories and Features

Medical Lab

Audit Trail
Data Analysis Auditing
Data Security
EMR Interface
Fax Management
Lab Instrument Interface
Multi-Location Printing
Online Instrumentation
Physician Test Panels
Procedure-Based Billing
Sample Tracking

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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