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What is Oracle AI Agent Platform?

The Oracle AI Agent Platform is a robust service aimed at the creation, deployment, and management of advanced virtual agents that leverage large language models and integrated AI technologies. The process of establishing these agents is streamlined into a simple multi-step approach, enabling them to access a variety of tools, including the translation of natural language into SQL queries, enriching responses with insights from company knowledge bases, invoking custom functions or APIs, and coordinating interactions with sub-agents. These agents excel in multi-turn conversations while preserving context, which empowers them to handle follow-up questions and deliver personalized, coherent dialogues. To maintain quality and security, the platform incorporates essential guardrails for content moderation, mitigates risks of prompt injection attacks, and protects personally identifiable information (PII). Furthermore, the system provides optional human-in-the-loop features that facilitate real-time monitoring and the capacity to escalate concerns when needed, thus achieving a harmonious balance between automation and human oversight. This array of functionalities establishes the Oracle AI Agent Platform as a powerful tool for organizations aiming to enhance customer engagement through intelligent automation, while also adapting to evolving user needs over time.

What is Nimbus?

Nimbus offers an AI-powered workforce that efficiently manages voice calls, SMS, emails, and chat communications, guaranteeing that customers receive support 24/7. This cutting-edge solution automates numerous tasks such as lead qualification, appointment setting, client onboarding, and assistance services, which leads to improved conversion rates and outreach while also reducing operational costs. Users can effortlessly create and train agents without any programming knowledge, upload their own knowledge bases including PDFs, Word documents, and web content, and set guidelines that ensure responses are accurate and consistent with their brand identity. Moreover, it features A/B testing and behavior previews before launch, facilitating optimal functionality. The agents are built to engage in multi-channel conversations while maintaining complete contextual awareness and can smoothly transition discussions to human agents when necessary. They support communication in over 40 languages and can integrate effortlessly with well-known CRM systems such as Salesforce and HubSpot. In addition, a live dashboard allows users to track essential metrics like engagement rates, task completions, and performance trends, and the system is designed for rapid deployment, enabling businesses to be operational in just days rather than weeks. With its extensive array of features, Nimbus not only enhances customer interactions but also effectively streamlines organizational processes, positioning companies for greater success in their market endeavors. This makes it an invaluable tool for any business looking to optimize both customer service and operational efficiency.

Media

Media

Integrations Supported

HubSpot CRM
Microsoft Word
My DSO Manager
OCI Data Labeling
Oracle Cloud Infrastructure
Oracle Database
SQL
Salesforce
Twilio
Zoho CRM

Integrations Supported

HubSpot CRM
Microsoft Word
My DSO Manager
OCI Data Labeling
Oracle Cloud Infrastructure
Oracle Database
SQL
Salesforce
Twilio
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$0.003 per 10,000 transactions
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/artificial-intelligence/generative-ai/agents/

Company Facts

Organization Name

Nimbus

Date Founded

2025

Company Location

United States

Company Website

nmbs.ai/

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