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What is Oracle Infinity?

Monitor digital interactions as they happen, utilize insights derived from that data, and recommend timely actions to enhance the online experience for customers exactly when it is required. Oracle Infinity Behavioral Intelligence enriches the digital journey of customers in real time, ensuring that their online activities are not only relevant but also customized to their individual preferences. By tapping into real-time customer behaviors, companies can adjust their strategies to boost the overall experience. Cultivate deeper engagement and loyalty by providing content, promotions, and offers that resonate with the unique interests of every visitor, customer, or potential client. Establish a flexible system that adapts as your business evolves. Built on a pioneering big data infrastructure, Oracle Infinity acts as a digital intelligence tool that offers outstanding data collection and accessibility features. Collect comprehensive information about each customer to gain valuable insights into their behaviors and design more personalized experiences. By integrating all online behavioral data into one unified repository, organizations can simplify analysis and improve decision-making processes. This proactive approach enables businesses to stay ahead of emerging trends while continuously adjusting to the dynamic needs of their audience, ultimately leading to a more effective strategy. Emphasizing the importance of agility, organizations can thrive in a competitive landscape by prioritizing customer-centric methodologies.

What is ContactRelief?

Our cloud-driven systems, backed by a dedicated team of analysts, are in constant operation, monitoring alerts from a variety of public and private channels, as well as real-time news updates, to keep you well-informed at all times. The Disaster Decision Engine from ContactRelief plays a crucial role in identifying various factors affecting your customers, whether the threats arise from natural disasters or human activities, offering you critical insights in real-time to mitigate risks and improve your response in urgent scenarios. With direct connections to multiple alerting authorities, our systems guarantee that you receive disaster alerts within a mere five minutes, enabling a swift understanding of your customers' situations and allowing for an effective response. Moreover, disaster zones are visually depicted on interactive maps with color-coded layers that help in the rapid identification of various events, and you can easily adjust these layers to focus on specific occurrences. You can also receive instant notifications on your mobile device through the ContactRelief app, which is accessible on both iOS and Android platforms, ensuring that you remain connected and informed no matter your location. This all-encompassing strategy not only enhances your situational awareness but also encourages proactive decision-making during crisis times, ultimately leading to better outcomes for both your organization and your clients. In this way, you can ensure that you are always one step ahead when it comes to managing potential disasters.

Media

Media

Integrations Supported

Eloqua
Oracle Audience Segmentation
Oracle Marketing
Oracle Maxymiser
Oracle Responsys

Integrations Supported

Eloqua
Oracle Audience Segmentation
Oracle Marketing
Oracle Maxymiser
Oracle Responsys

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cx/marketing/digital-intelligence/

Company Facts

Organization Name

ContactRelief

Date Founded

2017

Company Location

United States

Company Website

www.contactrelief.com/Product/Discover

Categories and Features

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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