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What is Orbit MDM?

The Orbit Meter Data Management (MDM) system acts as a middleware solution that connects meter data through the AMI framework and integrates it with the utility’s customer information system (CIS). Each year, Orbit MDM compiles over 3.6 million raw AMI reads from an individual meter, transforming this information into visual formats and concise customer usage summaries. Its powerful data management features enable users to retrieve both real-time and historical interval readings at intervals as brief as five minutes. This system is adept at addressing customer inquiries while effectively overseeing distribution assets such as meters and transformers. Users can easily navigate through different service types, including electricity, water, and gas, by selecting the relevant tab. Additionally, adjusting the displayed metrics for any specific year, month, or day is a straightforward process within the Orbit MDM platform. This system also ensures compatibility with all leading AMI vendor systems, allowing for a smooth integration experience for utilities. With its extensive range of functionalities, Orbit MDM significantly improves operational efficiency and enhances customer service for utility providers, making it an invaluable tool in the industry. Moreover, the ability to customize data views enhances user experience, further solidifying its role as an essential resource for utility management.

What is Genea Submeter Billing?

Genea provides a cloud-driven, automated submeter billing solution that easily integrates with both networked and non-networked meters, making the reading and billing process for submeters much simpler. Say farewell to the old days of clipboards and spreadsheets, and eliminate the uncertainties associated with submetering once and for all. Our cutting-edge, mobile-first platform boosts the efficiency of submeter reading and billing by removing the manual practices that have historically caused errors. By substituting traditional record-keeping techniques, your property management team can allocate more time to essential tasks, ensuring exceptional service and accurate invoicing for residents. Genea’s modern strategy for submeter billing is specifically crafted to eliminate manual workflows and bring clarity to your current system. If you're curious about experiencing these advantages for yourself, our specialists can assess your existing submeter billing spreadsheets to uncover errors that may lead to incorrect charges for your tenants, ultimately facilitating enhanced accuracy in your billing methods. This proactive evaluation not only promotes significant gains in efficiency but also enhances tenant satisfaction, paving the way for a more streamlined management process overall. Embrace the future of submeter billing with Genea and transform the way you manage your properties.

Media

Media

Integrations Supported

Active Directory
Building Engines
Cisco Meraki
Eagle Eye Networks
Envoy
Genea Access Control
Google Workspace
Lane
MRI Software
Microsoft Entra ID
Milestone Analytics
OneLogin
Rhombus
Salient
Slack
Splash
VTS
Yardi Advanced Budgeting & Forecasting
YouCanBookMe
Zapier

Integrations Supported

Active Directory
Building Engines
Cisco Meraki
Eagle Eye Networks
Envoy
Genea Access Control
Google Workspace
Lane
MRI Software
Microsoft Entra ID
Milestone Analytics
OneLogin
Rhombus
Salient
Slack
Splash
VTS
Yardi Advanced Budgeting & Forecasting
YouCanBookMe
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PCS

Company Location

United States

Company Website

pcs-csa.com/products-services/mdm-meter-data-management

Company Facts

Organization Name

Genea

Company Location

United States

Company Website

www.getgenea.com/products/submeter-billing/

Categories and Features

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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