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What is Orca?

Orca, established in Austin, Texas, was designed to provide an uncomplicated solution for managing customer advocacy programs in Salesforce. Our focus is on harmonizing Salesforce's robust capabilities with a seamless end-user experience, resulting in a sales application that is both impactful and considerate. By utilizing Orca, businesses can tap into their pre-existing relationships and data, fostering accelerated business growth. Our intuitive and entirely Salesforce-native interface ensures that new customers can quickly adopt and implement the solution, while also facilitating a smooth workflow that integrates effortlessly into conventional sales processes. This makes Orca not just a tool, but a strategic partner in enhancing sales efficiency and effectiveness.

What is Extole?

Extole is a platform utilized by retailers, financial service providers, and consumer brands to transform their customers into passionate advocates. The enterprise-level service includes a team of specialists dedicated to developing advocacy, referral, and engagement initiatives that empower brands to leverage customer enthusiasm and sharing, ultimately boosting revenue. By using Extole, marketers can actively connect with thousands of customers, enhance brand loyalty, and amplify word-of-mouth efforts to attract new clientele. This innovative approach not only fosters a sense of community among customers but also drives sustainable growth for businesses.

Media

Media

Integrations Supported

Tremendous
Adobe Analytics
BigCommerce
Braze
Candescent Digital Banking
Cordial
Google Analytics
Google Maps
HubSpot CRM
Iterable
Jack Henry Business Banking
OverSOC
PowerReviews
RudderStack
Salesforce Agentforce Commerce
Segment
Service Center
SessionM
SheerID
Zapier

Integrations Supported

Tremendous
Adobe Analytics
BigCommerce
Braze
Candescent Digital Banking
Cordial
Google Analytics
Google Maps
HubSpot CRM
Iterable
Jack Henry Business Banking
OverSOC
PowerReviews
RudderStack
Salesforce Agentforce Commerce
Segment
Service Center
SessionM
SheerID
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$10,000 Annually
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Orca by Cortez Labs

Date Founded

2019

Company Location

United States

Company Website

www.orcaforce.co

Company Facts

Organization Name

Extole

Date Founded

2009

Company Location

United States

Company Website

www.extole.com

Categories and Features

Customer Reference Management

Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
Search

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

Affiliate

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

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