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What is OrchestraCMS?

Bridgeline's OrchestraCMS distinguishes itself as the only content and digital experience platform that is fully integrated with Salesforce. This cutting-edge platform allows users of Salesforce to create captivating digital experiences specifically designed for customers, partners, and employees, effortlessly blending content with essential business data, processes, and applications across multiple channels and devices. Its user-friendly personalization engine acts as a central repository for communication, guaranteeing that the appropriate information is delivered to the right audience at the most advantageous moment, irrespective of the device or channel utilized. By leveraging the powerful Salesforce infrastructure, which includes its security framework, data, applications, workflows, and other vital processes, OrchestraCMS removes any extra expenses linked to these resources, streamlining operations for users. Additionally, any asset within the Salesforce ecosystem is automatically detected and can serve as usable content. The extensive array of APIs offered by OrchestraCMS not only fosters the creation of tailored solutions and facilitates third-party integrations but also propels digital transformation initiatives on the Salesforce platform, making it a crucial resource for organizations looking to bolster their digital footprint. This all-encompassing strategy not only enhances user engagement but also significantly improves operational efficiency, ultimately positioning businesses for greater success in the digital landscape. As companies increasingly prioritize digital innovation, tools like OrchestraCMS become essential for staying competitive.

What is Broadridge Digital Experience Management?

Elevate your key communications, such as invoices and account statements, by turning them from traditional formats into dynamic interactions that engage your customers, ultimately nurturing brand loyalty and encouraging higher spending. By customizing content and streamlining interactions for customers, you can create more opportunities for engagement with your brand. Cutting-edge tools enable the transformation of conventional documents into captivating, tailored communications that enhance customer involvement, maximize the effectiveness of various channels, and emphasize crucial messages. With adaptable content features and responsive designs, you can guarantee that your communications are not only visually striking but also accessible on any device. Anticipate and meet customer desires through contextual messaging that leverages the strengths of all available channels, ensuring that communication is delivered via their preferred means. Additionally, you can effortlessly design and modify HTML emails, PDF documents, and other formats using a user-friendly administrative dashboard. Maintain a consistent brand identity across all interactions by utilizing an extensive library containing your content, logos, color schemes, and other resources, which ultimately fosters a more unified customer experience. By focusing on interactivity and personalization, businesses can greatly improve customer satisfaction and loyalty, while also paving the way for innovative marketing strategies that resonate with their audience. This approach not only enhances the effectiveness of communication but also builds a stronger connection between the brand and its customers.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Stantive Technologies Group

Company Website

www.stantive.com

Company Facts

Organization Name

Broadridge

Company Location

United States

Company Website

www.broadridge.com/ca/customer-communications/general/engage-customers-with-personalized-contextual-experiences/digital-experience-management

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Categories and Features

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

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