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What is Orckestra?

Engage with shoppers across all digital platforms to boost conversion rates by providing a more intelligent and personalized shopping journey. Remove obstacles by consolidating your omnichannel operations and experiences through a single commerce platform. Empower your retail teams with crucial mobile tools that ensure seamless integration of online and in-store customer interactions. Designed to meet the needs of modern omnichannel retail, Orckestra Commerce Cloud enables you to innovate and craft distinctive experiences. Quickly develop new omnichannel commerce solutions with a flexible API-driven platform, supported by a broad range of commerce services and business applications. Launch online stores and showcase products on a global scale, all while maintaining a cohesive strategy. Our experience management system, focused on commerce, allows for customer engagement through tailored web and mobile interactions. You can sell from any location and fulfill orders from virtually anywhere, while effectively managing the entire order lifecycle using our API-first approach, which simplifies processes and boosts overall efficiency. This comprehensive solution equips your business to thrive in the rapidly changing digital landscape while fostering customer loyalty and satisfaction.

What is KWI Unified Commerce Platform?

KWI delivers specialty retailers a cohesive shopping experience that seamlessly blends online and physical interactions, focusing on the end consumer's preferences. The KWI Unified Commerce Platform is an all-encompassing, cloud-based solution tailored for retail needs. Our suite of services, such as POS, Merchandising, and eCommerce, operates from a unified database, which guarantees a fluid omnichannel experience for customers. This level of integration significantly boosts customer satisfaction while also simplifying operational processes for retailers, thus facilitating the management of different business elements more efficiently. Moreover, this approach empowers retailers to respond to market changes more swiftly and effectively.

Media

Media

Integrations Supported

42
AcuitySpark
Buyer's Toolbox BAR
Clutch
Endear
Exenta
Microsoft 365
Microsoft Dynamics 365
Pimberly

Integrations Supported

42
AcuitySpark
Buyer's Toolbox BAR
Clutch
Endear
Exenta
Microsoft 365
Microsoft Dynamics 365
Pimberly

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Orckestra

Date Founded

2006

Company Location

Canada

Company Website

www.orckestra.com/en/

Company Facts

Organization Name

KWI

Date Founded

1985

Company Location

New York

Company Website

www.kwi.com

Categories and Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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