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What is OrderMaster?

Orders can be managed through multiple channels, such as websites, telesales, EPOS systems, trade counters, and ecommerce platforms, catering to both retail and trade customers. Telesales are crucial in any direct sales framework, as they handle customer questions, resolve issues, and efficiently process orders. Cyrane offers a wide array of tools aimed at equipping telesales and customer service agents with the means to oversee all aspects of customer service and order management smoothly. Key features include trade account and retail pricing, promotional offer integration, media codes, customer notes, reminders, gift messages, and options for product personalization. An automatic stock allocation system helps prevent overselling by providing complete visibility of inventory levels and allows for manual stock allocation when necessary, enhancing the flexibility of the order fulfillment process and enabling timely adjustments to meet customer service needs. This thorough approach not only streamlines operations but also ensures that maintaining customer satisfaction remains a primary focus throughout the order management system, thus fostering long-term client relationships.

What is Arbor Order Management?

With the continuous evolution of various asset classes and their alternatives, the complexity of investment workflows is increasing, making it vital for investment offices to improve their operational efficiency through the automation of administrative duties associated with their fundamental tasks. In response to this demand, we have created the Arbor Trade Order Management System, a robust software solution crafted to enhance your investment and trading operations, allowing you to focus more on strategic decisions rather than administrative and compliance tasks. Our cutting-edge technology provides a detailed one-page snapshot of all orders related to the funds in our Portfolio Management System, which incorporates compliance reporting alongside both real-time and historical order analysis, equipping you with the necessary insights to make well-informed choices. Furthermore, adopting this system enables investment offices to substantially minimize the risk of errors while also boosting overall productivity, leading to more efficient investment practices and improved outcomes. In an environment where time and accuracy are paramount, leveraging such an advanced tool can transform the way investment teams operate.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$675 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cyrane Systems

Company Website

www.cyranesystems.com

Company Facts

Organization Name

Arbor Financial Systems

Company Website

arborfs.com/hedge-fund-software-order-management-system/

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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