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What is OrderStorm?

The ecommerce platform effortlessly merges with your current website, enhancing your online business capabilities. It allows you to sell a wide array of products and services, including B2C, B2B items, downloadable content, and even event tickets, all through a single interface. By integrating customer relationship management (CRM) and order management systems, you can significantly elevate your customer service experience. Effective management of orders and customer interactions is crucial for delivering exceptional service. OrderStorm provides an innovative Order Management CRM, featuring a Notes screen located at the bottom of every order, product, and vendor page. This functionality enables you to enhance customer service by organizing action items into work queues and maintaining a comprehensive list of notes. Although it does not constitute a full CRM solution, it is specifically designed to facilitate the management of daily interactions with both customers and suppliers, ensuring efficiency and clarity in your operations. With this streamlined approach, your business can achieve greater success in customer satisfaction and engagement.

What is ADVANTAGE 365?

ADVANTAGE 365 stands out as a premier cloud-based ERP software certified by Microsoft, tailored specifically for businesses engaged in equipment sales, rentals, and services. This comprehensive system adeptly oversees various functions, including accounting, inventory management, billing, sales, and equipment service and maintenance, all within a unified platform. RMI asserts that an effective rental system should operate without the need for plug-ins, third-party applications, high implementation costs, or expensive training and support. ADVANTAGE 365 aims to be a fully integrated, turnkey solution that boasts features like automated billing, access to real-time inventory information, and unlimited training, support, and customizable reports. The versatility of ADVANTAGE 365 allows it to effectively cater to businesses of various sizes, from startups to larger enterprises with multiple locations, spanning numerous industries such as Construction, Heavy Equipment, Portable Storage Solutions, Durable Medical Equipment, Event Management, and several others. Its scalability ensures that as a business grows, the software can adapt to meet increasing demands without compromising on functionality or efficiency.

Media

Media

Integrations Supported

Avalara
First Touch Payment Solutions
Microsoft 365
Plastic Card ID
SendGrid
Twilio

Integrations Supported

Avalara
First Touch Payment Solutions
Microsoft 365
Plastic Card ID
SendGrid
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OrderStorm

Date Founded

2009

Company Location

United States

Company Website

www.orderstorm.com

Company Facts

Organization Name

RMI

Date Founded

1983

Company Location

United States

Company Website

rmiusa.com

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Aviation Inventory Management

Aviation Inventory Optimization

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Medical Inventory

Barcode Scanning
Expiration Date Management
Purchasing
Reorder Management
Supply Management
Usage Tracking
Vendor Management

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Purchasing

Catalog Management
Compliance Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Rental

Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental

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