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What is OrderStorm?

The ecommerce platform effortlessly merges with your current website, enhancing your online business capabilities. It allows you to sell a wide array of products and services, including B2C, B2B items, downloadable content, and even event tickets, all through a single interface. By integrating customer relationship management (CRM) and order management systems, you can significantly elevate your customer service experience. Effective management of orders and customer interactions is crucial for delivering exceptional service. OrderStorm provides an innovative Order Management CRM, featuring a Notes screen located at the bottom of every order, product, and vendor page. This functionality enables you to enhance customer service by organizing action items into work queues and maintaining a comprehensive list of notes. Although it does not constitute a full CRM solution, it is specifically designed to facilitate the management of daily interactions with both customers and suppliers, ensuring efficiency and clarity in your operations. With this streamlined approach, your business can achieve greater success in customer satisfaction and engagement.

What is HeyOne?

HeyOne is a cloud-based software platform tailored for businesses that deal in forklifts and industrial machinery, as well as for rental services and maintenance teams. This innovative solution combines a product website and a lead management inbox with robust CRM workflows to efficiently manage customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules. Teams can link deliveries to specific machines and their serial numbers, keep track of hour-meter readings, document service histories, monitor maintenance schedules according to operational hours, and assign repairs via technician work orders. A user-friendly customer portal enables clients to easily access details about their fleet, quotes, and service documentation. The system gathers inquiries from varied sources, including website chats, forms, Facebook, Zalo, and phone hotlines, into a single streamlined queue, while also offering catalog pages that highlight different equipment models. In addition, the platform features an AI-driven assistant named Mira that helps generate drafts for quotes, contacts, and notes, which can be reviewed and integrated with ChatGPT and Claude via the MCP. Users can also export their data in Excel format for further analysis or record-keeping. This all-encompassing strategy guarantees that every facet of customer engagement and equipment management is handled efficiently, ultimately leading to improved operational performance and customer satisfaction. The continuous evolution of HeyOne ensures that it remains responsive to the dynamic needs of the industry.

Media

Media

No images available

Integrations Supported

First Touch Payment Solutions
Plastic Card ID
SendGrid
Twilio

Integrations Supported

ChatGPT
Claude
Claude Duet
Claude for Legal
Facebook
Model Context Protocol (MCP)
Zalo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

OrderStorm

Date Founded

2009

Company Location

United States

Company Website

www.orderstorm.com

Company Facts

Organization Name

TFV Industries

Date Founded

2026

Company Location

Vietnam

Company Website

heyone.app

Categories and Features

Auto Repair

Not specified

Billing and Invoicing

Not specified

CRM

Not specified

Customer Engagement

Not specified

Customer Experience

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Equipment Rental

Not specified

Inventory Management

Not specified

Medical Inventory

Not specified

Purchasing

Not specified

Warranty Management

Not specified

Categories and Features

Equipment Management

Not specified

Equipment Rental

Not specified

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