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What is OrderStorm?

The ecommerce platform effortlessly merges with your current website, enhancing your online business capabilities. It allows you to sell a wide array of products and services, including B2C, B2B items, downloadable content, and even event tickets, all through a single interface. By integrating customer relationship management (CRM) and order management systems, you can significantly elevate your customer service experience. Effective management of orders and customer interactions is crucial for delivering exceptional service. OrderStorm provides an innovative Order Management CRM, featuring a Notes screen located at the bottom of every order, product, and vendor page. This functionality enables you to enhance customer service by organizing action items into work queues and maintaining a comprehensive list of notes. Although it does not constitute a full CRM solution, it is specifically designed to facilitate the management of daily interactions with both customers and suppliers, ensuring efficiency and clarity in your operations. With this streamlined approach, your business can achieve greater success in customer satisfaction and engagement.

What is NetSuite SuiteCommerce?

Transform your retail journey with the cutting-edge NetSuite SuiteCommerce platform. This comprehensive commerce solution caters to a diverse range of online enterprises globally, allowing both B2B and B2C businesses to effortlessly unify all facets of their multi-channel and multi-location operations. Its standout features include ecommerce, point of sale (POS) systems, order management, merchandising, marketing strategies, inventory oversight, ERP and financial solutions, as well as customer support, delivering an all-encompassing approach to managing business processes. With SuiteCommerce, companies can craft personalized and engaging experiences that truly connect with their clientele, ultimately driving customer satisfaction and loyalty to new heights.

Media

Media

Integrations Supported

First Touch Payment Solutions
Plastic Card ID
SendGrid
Twilio

Integrations Supported

Affirm
Capitaliz
Descartes Pacejet
Lightyear
NetSuite
NetSuite CRM
Neuron ESB
Rayven
SensePass
ShipHawk
ZoneBilling

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OrderStorm

Date Founded

2009

Company Location

United States

Company Website

www.orderstorm.com

Company Facts

Organization Name

NetSuite

Date Founded

1998

Company Location

United States

Company Website

www.netsuite.com

Categories and Features

Auto Repair

Not specified

Billing and Invoicing

Not specified

CRM

Not specified

Customer Engagement

Not specified

Customer Experience

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Equipment Rental

Not specified

Inventory Management

Not specified

Medical Inventory

Not specified

Purchasing

Not specified

Warranty Management

Not specified

Categories and Features

B2B eCommerce

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
Shopping Cart
Templates

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