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What is Orderbot?

Streamline your order processing with Orderbot, a powerful and adaptable multi-channel order management system that serves both B2B and B2C sectors. Tailored for merchants, Orderbot simplifies various aspects such as fulfillment, inventory oversight, invoicing, and more, effectively addressing and preventing backorder complications. With outstanding customer support and smooth integration with dependable business tools, Orderbot promotes transparency by enabling all parties to monitor order status in real-time. In the current digital and social commerce environment, it's vital to view order volumes as order density rather than mere daily figures. Social media trends can trigger unexpected spikes in demand, so it's important to be ready when your offerings gain popularity. This enterprise-level integration goes beyond standard plugins, ensuring that your products, inventory, and orders are harmoniously synchronized and efficiently managed on a larger scale. By adopting Orderbot, businesses can enhance their operational efficiency and adapt quickly to fluctuations in market demand. Moreover, its user-friendly interface allows teams to collaborate effortlessly, fostering a proactive approach to order management that can lead to increased customer satisfaction and loyalty.

What is ID Logistics?

Operators specializing solely in one channel, as well as those with multiple channels, encounter daily hurdles in navigating order unpredictability while striving to provide a flawless customer experience free of errors or delays. Firms such as Vente-Privée, Cdiscount, Auchan.fr, Nespresso, and Leroy Merlin present a wide array of products yet encounter similar pressures for swift and high-quality service execution. Industries like supermarkets, hypermarkets, DIY, home goods, and sporting equipment necessitate a thorough understanding of peak demand times and the effective management of logistics for both warehousing and timely deliveries. Prominent players in this field include Carrefour, Auchan, Alinéa, Conforama, Castorama, and GO Sport, all of whom depend on strong logistics infrastructures. The ID Logistics group is making strides in its growth strategy, having recently finalized an acquisition and introduced a new subsidiary in the U.S. market. With the acquisition of Jagged Peak, a company focused on e-commerce logistics, ID Logistics is expanding its presence in the U.S. significantly, thereby enhancing its ability to meet client needs and respond to the ever-changing demands of the dynamic retail landscape. This strategic acquisition not only boosts their operational efficiency but also underscores their dedication to providing outstanding service to their customers. As they continue to evolve, ID Logistics is well-positioned to tackle the challenges of tomorrow's retail environment.

Media

Media

Integrations Supported

PayPal
QuickBooks Online
Shopify
Xero

Integrations Supported

PayPal
QuickBooks Online
Shopify
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Orderbot Software

Date Founded

2008

Company Location

Canada

Company Website

www.orderbot.com

Company Facts

Organization Name

ID Logistics

Date Founded

2001

Company Location

France

Company Website

www.id-logistics.com

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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