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What is Orderwave?

Orderwave goes beyond the traditional Order Management System (OMS) by functioning as a comprehensive middleware solution for e-commerce operations. Situated at the core of your digital ecosystem, it simplifies intricate business regulations, distributes vital data across multiple applications, and facilitates effortless access to essential insights that modern online businesses require. Its event-driven framework allows for the integration of your specific business rules across various elements such as orders, inventory, products, and payments at every phase of your e-commerce process. As a generic OMS often falls short in addressing the unique demands of different enterprises, it is crucial for your OMS to closely align with your individual operational needs. Orderwave shines in this regard, serving as an advanced middleware solution tailored for e-commerce. With our user-friendly rules engine, you can implement your business rules easily without needing extensive coding skills, making it feasible for teams with diverse technical capabilities. This forward-thinking method not only boosts efficiency but also supports swift adjustments to evolving business requirements, ensuring that companies remain agile in a competitive landscape. By leveraging Orderwave, businesses can optimize their operations while maintaining the flexibility needed for future growth.

What is Kentro?

Introducing Kentro – an innovative ERP solution designed specifically for the modern E-Commerce landscape. Unlike traditional and often unwieldy systems such as NetSuite or SAP, Kentro provides a user-friendly, powerful platform at a significantly lower price point. Effortlessly manage everything from real-time inventory and multi-channel orders to supply chain logistics and automated accounting. Kentro integrates seamlessly with over 100 external applications and more than 5000 automated workflows, which streamlines operations and minimizes the need for manual intervention. Our comprehensive suite features an adaptable online store, automated drop-ship capabilities, product catalog management, and a sophisticated rules engine for optimizing workflows. Additionally, with a dedicated vendor dashboard and robust API integration, Kentro stands out as the most effective and accessible ERP solution for E-Commerce businesses navigating today's digital marketplace. Furthermore, the platform's constant updates ensure that businesses can adapt to the ever-evolving market demands effortlessly.

What is Fidelity Fulfilment?

Fidelity Fulfilment presents a returns management solution that turns product returns into a strategic advantage rather than a mere logistical challenge by combining cutting-edge technology with expert returns handling. Their proprietary Unify system allows for real-time return tracking and validation, giving both brands and customers full transparency to safeguard revenue, while easily integrating through EDI and API with major ecommerce platforms like Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system orchestrates a thorough returns process where customers can return products, each return undergoes validation and tracking, and quality control teams assess items against established brand standards, enabling returned goods to be refurbished, repaired, recycled, repackaged, or restocked based on specific guidelines. Furthermore, Unify includes customizable workflows, real-time inventory oversight, and performance analytics, all available through a web-based interface, with adjustable rules to adapt to changing business needs. This forward-thinking strategy not only simplifies the returns experience but also boosts customer satisfaction by ensuring effective communication and prompt service, ultimately leading to stronger customer loyalty.

Media

Media

Media

Integrations Supported

Amazon
WooCommerce
Algolia
Authorize.Net
Avalara
EasyPost
FedEx Ship Manager
Fulfillment.com
QuickBooks Desktop Pro
QuickBooks Online
SPS Commerce
Stripe
TaxJar
TikTok Shop
UPS Ready
Wix
Xero
eBay

Integrations Supported

Amazon
WooCommerce
Algolia
Authorize.Net
Avalara
EasyPost
FedEx Ship Manager
Fulfillment.com
QuickBooks Desktop Pro
QuickBooks Online
SPS Commerce
Stripe
TaxJar
TikTok Shop
UPS Ready
Wix
Xero
eBay

Integrations Supported

Amazon
WooCommerce
Algolia
Authorize.Net
Avalara
EasyPost
FedEx Ship Manager
Fulfillment.com
QuickBooks Desktop Pro
QuickBooks Online
SPS Commerce
Stripe
TaxJar
TikTok Shop
UPS Ready
Wix
Xero
eBay

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$225/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DRG Intelligent Computer Concepts

Company Website

www.orderwave.com

Company Facts

Organization Name

Kentro.io

Date Founded

2019

Company Location

United States

Company Website

kentro.io

Company Facts

Organization Name

Fidelity Fulfilment

Date Founded

2010

Company Location

United Kingdom

Company Website

fidelityfulfilment.com/en/ecommerce-returns

Categories and Features

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Dropshipping

Analytics / Reporting
Customer Service Management
Order Management
Price Optimization
Product Information Management (PIM)
Shipment Tracking
Sourcing Management
Supplier Management
eCommerce Integration

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

PIM

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

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