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What is OroCRM?

No matter if you function as a single-channel or multi-channel business in the B2B, B2C, or both domains, our open-source CRM software is crafted to meet a wide variety of business processes and requirements. With a robust set of features readily available, our CRM is specifically designed to improve conversion rates, increase sales, and enhance customer satisfaction significantly. You can track the advancement of Leads into Opportunities and observe how those Opportunities evolve into Customers. Understanding the customer journey is crucial for delivering a superior experience. We encourage you to watch our video for more in-depth information regarding our open-source CRM software. Leverage customer data, nurture relationships, and propel sales growth with the flexibility of our platform. Analyze and assess each stage of the customer experience thoroughly. Manage both qualified and unqualified leads efficiently, monitor open and closed opportunities, and evaluate customer achievements and setbacks to ensure accurate forecasting within your sales pipeline. Furthermore, our platform equips businesses with the tools to make informed, data-driven decisions that improve overall operational effectiveness. By harnessing the power of our CRM, companies can not only streamline their processes but also enhance their strategic planning and customer engagement initiatives.

What is Microsoft Dynamics 365 Marketing?

Strengthen your relationships with customers by tailoring their experiences, which is essential for developing deeper connections. By enhancing communication and crafting seamless customer journeys, Dynamics 365 Marketing equips sales teams to nurture leads with greater efficiency. Create personalized multichannel pathways that deliver the right message at the most suitable time and platform to foster significant relationships. Utilize marketing automation, combined with integrated data and business processes connected to Dynamics 365 Sales, to effectively cultivate leads and enhance opportunities in the customer pipeline. Boost the effectiveness of your automated marketing initiatives through AI-driven insights, lead scoring, and customized dashboards, while gaining a holistic view of customers via integration with Dynamics 365 Customer Insights. The capability to customize and enhance Marketing's functions is made easy by linking it with the applications and services you already use. Moreover, inherent privacy features ensure adherence to GDPR standards, enabling you to concentrate on establishing trust with your audience. This comprehensive strategy not only nurtures customer loyalty but also propels sustained growth for your business, impacting success in the long run. Ultimately, investing in personalized marketing strategies can set your organization apart in a competitive landscape.

Media

Media

Integrations Supported

AXtension Content Gate
Bloomreach
CELUM
Infobip
InterWeave SmartSolutions
Kixie PowerCall & SMS
Logishop
Mailchimp Transactional Email (Mandrill)
Microsoft Customer Experience Platform
Microsoft Dynamics 365
Microsoft Dynamics 365 Finance
Microsoft Dynamics Supply Chain Management
Microsoft Power Apps
Microsoft Power Automate
SSIS Integration Toolkit
Salesbuzz
SaveMyLeads
SmartConnect
Sprinklr
Zendesk

Integrations Supported

AXtension Content Gate
Bloomreach
CELUM
Infobip
InterWeave SmartSolutions
Kixie PowerCall & SMS
Logishop
Mailchimp Transactional Email (Mandrill)
Microsoft Customer Experience Platform
Microsoft Dynamics 365
Microsoft Dynamics 365 Finance
Microsoft Dynamics Supply Chain Management
Microsoft Power Apps
Microsoft Power Automate
SSIS Integration Toolkit
Salesbuzz
SaveMyLeads
SmartConnect
Sprinklr
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1500 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OroCRM

Date Founded

2012

Company Location

United States

Company Website

www.orocrm.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/marketing/overview/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

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