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What is OrthoTrac?

OrthoTrac is designed to support orthodontic professionals in building and maintaining a successful practice. With its automated features for managing appointments, processing billing information, and documenting patient interactions, the software simplifies everyday tasks while ensuring quick access to clinical data whenever necessary. The latest update, OrthoTrac v15.1, has significantly improved the patient flow module, offering a more user-friendly experience. This update introduced new icons and a modern color palette to enhance visibility and usability. Additionally, the software is now better suited for various screen resolutions, allowing for enlarged thumbnails that facilitate easier patient identification. The clock timers have been refined to display elapsed time in a more user-friendly manner. Improvements to the light bar have eliminated previous delays caused by continuous data refreshes, resulting in smoother operation. Moreover, the financial estimator tool can now efficiently calculate and present treatment costs, monthly payment plans, and payment timelines for potential patients and their guardians during initial meetings, significantly streamlining the onboarding process. Such a holistic approach allows orthodontists to devote more time and attention to patient care, thereby improving overall service quality and satisfaction. This ensures that the day-to-day management of their practice is not only effective but also enhances the patient experience.

What is DifferentKind?

Enhancing and evaluating the patient experience can be achieved by leveraging metrics that prioritize the development of loyalty and trust, ultimately resulting in improved oral health outcomes for patients and greater success for dental practices. A single one-star review or NPS score does not adequately reflect the full scope of patient satisfaction, especially when the consequences can be profound. We are transforming the evaluation of dental care by offering you a comprehensive view of your patients' needs and preferences. In addition, we provide you with research-backed strategies that promote trust and loyalty within your practice. Following their appointments, patients receive personalized, practice-branded messages through their chosen communication channels (SMS or email), encouraging them to give feedback regarding their experiences and results. This feedback is aggregated and displayed in a customized dashboard that is accessible to providers, staff, and regional managers, highlighting successes while pinpointing areas for growth. Moreover, our data, ready for machine learning applications, yields actionable and precise insights that empower dental teams to improve in 14 experience metrics and 4 outcome metrics, ultimately contributing to a more rewarding environment for both patients and dental professionals. By honing in on these vital areas, dental practices can establish a culture centered on ongoing improvement and enhanced patient satisfaction, thereby ensuring lasting relationships with their clientele. Furthermore, this commitment to excellence can significantly elevate the overall reputation of the practice within the community.

Media

Media

Integrations Supported

Birdeye
Demandforce
Doctible
Ezidebit
Intiveo
Lighthouse
Open Dental Software
Pearly
Sesame
Solutionreach

Integrations Supported

Birdeye
Demandforce
Doctible
Ezidebit
Intiveo
Lighthouse
Open Dental Software
Pearly
Sesame
Solutionreach

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Carestream Dental

Company Location

United States

Company Website

www.carestreamdental.com/en-us/csd-products/practice-management-software/orthotrac/

Company Facts

Organization Name

DifferentKind

Company Location

United States

Company Website

www.differentkind.com

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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