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What is OrthoTrac?

OrthoTrac is designed to support orthodontic professionals in building and maintaining a successful practice. With its automated features for managing appointments, processing billing information, and documenting patient interactions, the software simplifies everyday tasks while ensuring quick access to clinical data whenever necessary. The latest update, OrthoTrac v15.1, has significantly improved the patient flow module, offering a more user-friendly experience. This update introduced new icons and a modern color palette to enhance visibility and usability. Additionally, the software is now better suited for various screen resolutions, allowing for enlarged thumbnails that facilitate easier patient identification. The clock timers have been refined to display elapsed time in a more user-friendly manner. Improvements to the light bar have eliminated previous delays caused by continuous data refreshes, resulting in smoother operation. Moreover, the financial estimator tool can now efficiently calculate and present treatment costs, monthly payment plans, and payment timelines for potential patients and their guardians during initial meetings, significantly streamlining the onboarding process. Such a holistic approach allows orthodontists to devote more time and attention to patient care, thereby improving overall service quality and satisfaction. This ensures that the day-to-day management of their practice is not only effective but also enhances the patient experience.

What is Kontak?

Nearly 98% of visitors to your website leave without any sign of their visit, often remaining unnoticed by you. By integrating a trained agent on your site that is accessible 24/7, we assist in engaging both existing and prospective clients, effectively reducing the chances of them turning to competitors. With Kontak, we eliminate any waiting periods, increasing the probability of visitors providing their information by four times. Each client appointment holds significant value, often generating between $2,000 and $4,000 in customer lifetime value, and Kontak guarantees multiple new appointments each month. By staying connected with your community and obtaining immediate feedback, you can effectively communicate your special services and promotions. Furthermore, announcing exclusive rewards and events allows you to optimize your schedule for maximum efficiency while collecting instant responses. You’ll also have the ability to send immediate confirmations, complete with automatic reminders, ensuring clients never miss their appointments, which aids in maintaining a consistent business flow. This proactive strategy not only elevates client satisfaction but also significantly enhances your overall engagement and strengthens your business relationships. In the long run, such engagement can foster loyalty and encourage repeat visits from clients.

Media

Media

Integrations Supported

Birdeye
Demandforce
Dentina.Ai
Doctible
Ezidebit
Intiveo
Lighthouse
Open Dental Software
Pearly
Sesame
Solutionreach

Integrations Supported

Provet

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Carestream Dental

Company Location

United States

Company Website

www.carestreamdental.com/en-us/csd-products/practice-management-software/orthotrac/

Company Facts

Organization Name

Kontak

Date Founded

2018

Company Location

United States

Company Website

getkontak.com

Categories and Features

Dental

Not specified

Orthodontist

Not specified

Categories and Features

Managed Live Chat

Not specified

Orthodontist

Not specified

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