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What is Otello?
Elevate the overall experience of your guests and enhance your revenue streams by adopting a well-rounded, interconnected system designed specifically for their preferences. Allow your visitors to effortlessly tailor their travel experiences to fit their desires. The cutting-edge Otello HoDP platform provides instant access to performance metrics across all departments in your establishment, all from the convenience of your smartphone. This data-driven approach guarantees that all accommodation procedures are seamlessly integrated. It promotes effective communication between housekeeping and the front desk while supporting process tracking, optimal time management, and immediate transaction capabilities. By leveraging the unique Otello platform, you can not only enhance your brand's image but also nurture guest loyalty. This system simplifies guest data analysis, making it easier to launch targeted marketing campaigns that cater to diverse demographics. Furthermore, it improves the handling of guest requests, complaints, and suggestions by converting them into actionable tasks assigned to the right team members. As a result, your establishment will foster a more agile and guest-focused service environment, ultimately leading to increased satisfaction and repeat visits. This comprehensive approach ensures that both your guests and your business thrive in a competitive market.
What is FX Housekeeping?
FX Housekeeping is a cloud-based solution designed to optimize hotel operations by improving and simplifying housekeeping tasks through real-time updates and effective communication between supervisors and their teams. With a mobile app available for Android devices, housekeepers are promptly notified of their assignments, while supervisors can conveniently assign, reassign, and monitor tasks using a unified dashboard. The platform offers detailed checklists to track pending tasks and classifies rooms as "Vacant," "Expecting Arrival," or "Need Inspection" for better organization. Furthermore, it provides updates on minibar contents, supports the logging of lost-and-found items, enables room blocking for maintenance or events, manages ancillary requests, organizes staff schedules, and delivers real-time information on employee availability. By automating task distribution and prioritization, FX Housekeeping not only accelerates room turnover but also heightens productivity, optimizes resource utilization, and enhances interdepartmental communication. This innovative system ultimately cultivates a more effective operational atmosphere, ensuring a higher level of service for both staff and guests, while fostering satisfaction and efficiency throughout the hotel.
Integrations Supported
IDS Next
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hotech
Date Founded
1999
Company Location
Turkey
Company Website
hotech.com.tr/products/detail/otello-gem
Company Facts
Organization Name
IDS Next
Date Founded
1987
Company Location
India
Company Website
idsnext.com/products/fx-housekeeping/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
