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What is Outseer 3-D Secure?

Outseer 3-D Secure operates as an Access Control Server (ACS) specifically designed for credit and debit card issuers along with payment processors, aiming to enhance transaction approval rates while simultaneously reducing fraud and lowering operational costs. At the heart of this system lies the Outseer Risk Engine, which evaluates every transaction in real-time to assess the likelihood of fraud against legitimate ones. It complies with the most recent EMV 3-D Secure standards, ensuring it aligns with the ever-changing global compliance landscape. By leveraging cutting-edge data analytics and predictive AI models, Outseer 3-D Secure not only improves approval rates for transactions but also curbs fraudulent activities, fine-tunes challenge rates, and decreases false positives, all of which contribute to significant profit growth annually. Additionally, the platform is equipped with a policy manager that enables the formulation of data-driven rules, a case manager for managing alerts and investigations, and a configuration manager that optimizes challenge flows and enhances user experiences. The integration of these components not only streamlines transaction security but also boosts overall operational effectiveness, making it a comprehensive solution in the realm of payment security. This multifaceted approach ensures that users can navigate transactions with greater confidence and security.

What is ACI Case Manager?

No matter if a fraud incident is genuine or incorrectly identified, the approach banks take in managing customer experiences is crucial. It is vital to provide your fraud investigation team with a well-rounded set of tools to address any obstacles while keeping customer satisfaction at the forefront. Analysts should be equipped to assist customers effectively and comprehensively when verifying instances of fraud. Streamlining case creation processes by utilizing account and contact details from ACI Fraud Management is essential. Moreover, enhancing communication with customers can be achieved by using customizable templates that integrate dynamic data selections. Centralizing case information enables flexible searching and the ability to append data as needed. Adjusting the workflow for fraud analysts can simplify case management, which in turn accelerates the processing times of cases within the organization. The incorporation of dynamic data enrichment, along with visual displays and structured workflows, helps establish guided procedures, integrated prompts, and resources that can assist investigators throughout their research and decision-making phases. Consequently, this strategic approach not only boosts operational efficiency but also cultivates a more favorable customer experience when dealing with fraudulent activities. Ultimately, prioritizing both effective fraud management and customer service can lead to lasting trust between banks and their clients.

Media

Media

Integrations Supported

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Mastercard Payment Gateway Services
Tyro EFTPOS
Visa Click to Pay

Integrations Supported

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Mastercard Payment Gateway Services
Tyro EFTPOS
Visa Click to Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Outseer

Company Location

United States

Company Website

www.outseer.com/products/outseer-3d-secure/

Company Facts

Organization Name

ACI Worldwide

Date Founded

1975

Company Location

United States

Company Website

www.aciworldwide.com/solutions/case-manager

Categories and Features

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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