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What is PAM Wayfinding?

Utilizing contextual messaging, effective mapping, and precise routing can transform your attendees into loyal supporters during significant events. This strategy not only alleviates overcrowding but also enhances audience engagement. Through interactive kiosks or mobile devices, your guests can explore a digital representation of your venue. To boost both visitor satisfaction and revenue, think outside the box and embrace innovation. Implement contextual messaging to enrich experiences and improve accessibility for all. Incorporate event-specific routing, text-to-speech capabilities, and multi-lingual options. A well-structured event management plan will ensure seamless execution from beginning to end. Attendees will find their seats effortlessly and navigate to facilities and amenities with ease following a concert, sporting event, or convention. Don’t allow major events to slip into missed chances; ensure your visitors are well-informed about their options and timing. By prioritizing clear communication and guidance, you can create a memorable experience that keeps attendees coming back for more.

What is ACF Technologies?

ACF Technologies is dedicated to enhancing customer interactions through advanced solutions tailored for managing appointments, events, and queues. Our flagship platform, Q-Flow, empowers businesses to efficiently manage and improve customer experiences across multiple channels, while simultaneously streamlining their internal processes. With over twenty years of experience, ACF employs a comprehensive four-step approach that includes a deep dive into understanding business objectives, developing tailored solutions, meticulously crafting them with Agile-certified professionals, and assessing their success through detailed data analysis. We cater to a wide array of industries, including government, healthcare, finance, retail, telecommunications, education, and DMVs, with the aim of strengthening the connection between customers and organizations to ensure exceptional interpersonal interactions. Our suite of services includes online appointment scheduling, virtual queuing systems, digital signage, and business process management tools, all of which are specifically designed to significantly enhance the customer experience. Additionally, our dedication to continuous innovation and high standards establishes ACF as a reliable ally in reshaping customer engagement tactics across diverse sectors, ensuring that every interaction is impactful.

Media

Media

Integrations Supported

Acuant
Bing Maps
Buru SFTP Server
Cisco CX Cloud
Drupal
Ellucian
Google Meet
Luxand
Microsoft Outlook
Qualtrics XM Platform
SAP CRM
Sighthound
Skype
Telerik Test Studio
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
WhatsApp
Worldpay
Zoom

Integrations Supported

Acuant
Bing Maps
Buru SFTP Server
Cisco CX Cloud
Drupal
Ellucian
Google Meet
Luxand
Microsoft Outlook
Qualtrics XM Platform
SAP CRM
Sighthound
Skype
Telerik Test Studio
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
WhatsApp
Worldpay
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PAM

Date Founded

2016

Company Location

Australia

Company Website

pam.co

Company Facts

Organization Name

ACF Technologies

Date Founded

2003

Company Location

United States

Company Website

www.acftechnologies.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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