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What is PATLive?

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

What is My Receptionist?

With My Receptionist, you unlock a wide array of features that enable a smooth blend with your existing business systems and workflows. Our mission is to provide you with precisely what you need, avoiding the pitfalls of offering too little or too much. In summary, we supply all the vital components your business requires in a clear and efficient manner. You start by connecting with us; we then take care of your incoming calls; and you can be confident that both your customers and calls are in capable hands. Established in 2001, our online scheduling platform has become a benchmark in the industry, catering to a varied clientele that ranges from small businesses to Fortune 500 companies. By utilizing our online scheduling service, you will benefit from exclusive discounts on essential tools that facilitate the seamless integration of your receptionist service with your appointment booking system. It’s important to keep in mind that missed appointments can result in significant financial setbacks, and in the hustle and bustle of modern life, it’s all too common for people to forget their scheduled engagements. To address this issue, My Receptionist provides a proactive approach by reaching out to your clients with reminders for their upcoming appointments, which helps minimize no-shows and improves your operational efficiency. This supplementary service not only saves you valuable time but also plays a crucial role in fostering the growth and success of your business while enhancing customer satisfaction. Ultimately, with My Receptionist, you not only streamline your operations but also develop a stronger relationship with your clients.

Media

Media

Integrations Supported

Agile CRM
AppFolio Investment Management
BigCommerce
Calendly
Clio
DaySmart Appointments
Freshsales
Google Calendar
HubSpot Customer Platform
Magento
NetHunt CRM
Propertyware
Schedulicity
Shift4Shop
Shopify
Squarespace
Sugar Connect
Volusion
Wix
Zoho CRM

Integrations Supported

Agile CRM
AppFolio Investment Management
BigCommerce
Calendly
Clio
DaySmart Appointments
Freshsales
Google Calendar
HubSpot Customer Platform
Magento
NetHunt CRM
Propertyware
Schedulicity
Shift4Shop
Shopify
Squarespace
Sugar Connect
Volusion
Wix
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$100 per billing period
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PATLive

Date Founded

1990

Company Location

United States

Company Website

www.patlive.com

Company Facts

Organization Name

My Receptionist

Date Founded

2001

Company Location

United States

Company Website

myreceptionist.com/features/

Categories and Features

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