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Ratings and Reviews 3 Ratings
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What is PC Repair Tracker?
PC Repair Tracker is a tailored software solution specifically created for managing the intricacies of a small computer retail and repair shop. Having been actively used and refined over the past eight years in our own establishment, this application has consistently demonstrated its reliability and effectiveness. We invite you to check out our demos to see if this software suits your requirements! It is compatible with numerous payment plugins, such as AuthorizeNet for both offline and online transactions, along with Sage Payments, BluePay, Stripe, Square, MyVirtualMerchant, and PayPal Payments Pro. Moreover, it provides support for vaulted credit cards through services like Stripe, Authorize.NET CIM, and PayPal REST. The application also features the capability to manage multiple stores, enables file attachments, includes job timers, and offers block time contracts in addition to recurring invoices. With SMS integration for services including BulkSMS, SMSGlobal, Clickatell, Twilio, MyMobileAPI, and Red Oxygen, communication with clients is made effortless. Clients can receive email service reminders, and documents can be signed electronically through an integrated virtual signature pad or a Topaz Signature Pad. The user interface is designed to be translatable, allowing users to easily switch between English and their preferred language, while also supporting UTF-8 characters to improve usability across different regions. With its extensive array of features, PC Repair Tracker emerges as an exceptional resource for those in the computer service industry, ensuring operational efficiency and customer satisfaction. This comprehensive approach not only streamlines processes but also enhances client engagement, making it an invaluable asset for any small business in the tech sector.
What is Fixably?
Fixably is a cloud-based software solution designed to enhance repair management processes, thereby reducing both time and costs associated with each repair project.
Repair shop technicians often find themselves bogged down by administrative duties, time that could be better spent focusing on actual repairs and enhancing the service experience for customers.
Recognizing this challenge, we, as service professionals ourselves, developed Fixably to automate the mundane tasks that do not involve repairs.
- Our software empowers technicians to manage repairs with greater efficiency, allowing them to dedicate more time to hands-on technical work. Each technician benefits from insights gained from the analysis of over a million repairs recorded in Fixably.
- For business owners, Fixably provides valuable insights into performance and financial management, enabling significant automation of around 80% of routine tasks and offering detailed data oversight.
- The platform guarantees a seamless end-to-end customer experience, made possible through its integrated communication features that facilitate effective interaction.
With the recent enhancements to our Apple GSX API integration, Fixably stands out as the premier choice for Apple Authorized Service Providers. This integration streamlines the repair management process by eliminating the need to switch between different software applications, allowing users to efficiently create repairs, order parts, access articles, and receive clear guidance directly through the Fixably interface.
Overall, Fixably not only simplifies the repair process but also significantly boosts productivity and customer satisfaction across the board.
Integrations Supported
Google Maps
Moneris
QuickBooks Online
Slack
Stripe
Tyro EFTPOS
Integrations Supported
Google Maps
Moneris
QuickBooks Online
Slack
Stripe
Tyro EFTPOS
API Availability
Has API
API Availability
Has API
Pricing Information
$125 per year
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PC Repair Tracker
Company Website
pcrepairtracker.com
Company Facts
Organization Name
Fixably
Date Founded
2015
Company Location
Finland
Company Website
fixably.com
Categories and Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Categories and Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
